Platform Product Manager - Data Management, Digital Foundry

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

The Platform Product Manager (PPM) works with a diverse cross-functional group of stakeholders to build new digital products and services. In this role, you will work backwards from customer needs and application product roadmaps to identify and deliver foundational platform services before they are needed. You will support build vs. by analysis and guide products from conception to launch by connecting the technical and business worlds. This position will focus specifically on the acquisition and management of all Carrier data that is ingested into our shared IoT platform.

Key Responsibilities

• Champion our data management services to power platform adoption across all business units
• Understand digital platform eco-systems that aggregate micro-services into solutions
• Assess and analyze competitive landscape for third party services
• Identify problem statement and address that need with platform offerings
• Assessing growth opportunities for products and services across the enterprise
• Create bold visions and strategies for digital products, identifying forward-thinking opportunities
• Deliver customer-data-centric strategies that drive revenue, conversion, engagement and retention
• Work with customers and application product managers to understand needs and ensure strategies will be effective
• Structure and execute against detailed product roadmaps, breaking down high-level product goals into executable units of work for designers and developers
• Manage product execution, working closely with engineering, program management, UX, and partner teams to foster the best experience for our users
• Launch new products and features, test their performance, and iterate quickly
• Work collaboratively across functions and BU’s to ensure strategy is fully aligned, earning consensus and support from leaders and stakeholders
• Practice agile development methodologies, coaching others as needed

Basic Qualifications

• Bachelor’s Degree or 6+ years of direct Product Management experience
• 5+ years managing roadmaps and requirements for cloud services and applications
• 5+ years creating use cases and translating to key technical requirements
• 5+ years PaaS or SaaS experience managing the product lifecycle of micro-services
• 3+ years of proven, hands-on experience in Agile methodologies
• 2+ years of experience working with remote and globally distributed teams

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• Master’s degree in applicable discipline highly desired.
• Pre-existing experience and/or demonstrated aptitude for learning digital tools such as Aha!, Jira, Confluence, Miro, LucidChart, etc
• Demonstrated knowledge of User Experience fields of research, interaction design and creative design
• Experience bringing innovative, impactful products to market
• Great communication – you can “translate” bi-laterally across business stakeholders, design colleagues and development and engineering teams
• Be bold – identify and communicate misses where the team needs to pivot as well as underserved opportunities where the team should take greater risks and push forward
• Business acumen – desire to understand how every new feature delights customers and impacts the business
• Technology passion – innate drive to learn and test out new technologies
• Detail oriented – you can see the big picture but also sweat the small stuff

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