Business Transformation Data Analyst

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, balanced, and high-performance buildings!

If you are looking for a role that combines your eye for business and passion for data-driven improvements, then we have a superb opportunity for you. We are seeking a self-starter to work on the CHVAC Transformation Management Office team with the goal of delivering solutions to delight our customers! Our Global Data Analyst will be responsible for providing reporting & analytical capabilities to support the global Commercial HVAC Transformation Management Office team.

KEY RESPONSIBILITIES:

• Actively participate in strategic analysis across functions and regions, including providing insight and making data-driven recommendations on improvements to business processes, efficiency, and growth initiatives.
• Provide visibility to business performance in alignment with Transformation Management Office priorities. Manage KPIs, reporting, and dashboards.
• Produce monthly standardized management reporting packages on important metrics from a variety of dimensions and levels of aggregation to support improvement actions.
• Analyze and package data associated with the business performance metrics to support regional and global goal attainment.
• Provides a wide variety of ad hoc support for the Transformation Management Office; including sophisticated modeling, dashboards, and expertly packaged presentations.
• Assists in opportunity identification exercises and tracking progress to goals, including the aggregation of data from a variety of disparate sources & systems into databases and models for data-driven decision-making.
• Proactively data mine and provide analysis on service agreements and sales activities, marketing campaigns, product development initiatives, customer segmentation, operational performance, etc. to provide insightful & impactful information.
• Manage enhancement requests, support issue resolution and questions on dashboards, manage access to permissions, master mapping file, and workstream data validation errors.

REQUIRED QUALIFICATIONS –

• Bachelor’s Degree
• 3+ years of experience with data analytics
• 2+ years of experience with PowerPoint
• 2+ years of experience with PowerBi

PREFERRED QUALIFICATIONS –

• Experience with SalesForce, Alteryx, Microsoft Power Automate, Microsoft Power Apps, SQL, and VBA
• Heavy experience with databases - CRMs, ERPs, and others.
• Strong organizational and social skills enable working and collaborating across internal functions and partners.
• Understanding/ experience with SAP/ S4 HANA, Salesforce, ServiceMax
• Experience with change management KPI’s & dashboards
• Global experience preferred

#LI-Hybrid

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