Junior Data Operator

GoCardless are here to support you and we’re committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.

Remember, we don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.  

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.

The role

We are looking for an entry level BI Analyst to help support our growing business and build out our data capabilities. 

You will be working with the Central Data Services team collaborating with teams across business services to build efficiencies which support day to day functions. You will support people across the company by building self-serve insights content across our BI tooling - we’re using dbt, Looker, DOMO and Amplitude at GoCardless. You’ll support the dashboards and underpinning models that enable deep insight into a fast-growing business and develop an expert knowledge of all areas of our operation. You’ll help people in all areas of GoCardless make better, faster, more data-driven resolutions.. 

Central Data Services is part of our Business Services which at its heart exists to maximise day-to-day efficiency and productivity within GoCardless. We do this by bringing together teams that span data & technology to provide a 1 stop shop for our customers.

The main elements of this role will involve:

• Data collection: Identifying relevant sources, specifying data requirements, and retrieving the data. 
• Data cleaning: Inspecting the data, handling missing values and outliers, transforming the data, standardising formats, and validating the cleaned data 
• Data visualisation: Using visualisations to tell data stories to a variety of audiences.
• Data analysis: Interpreting results, finding insights, and spotting trends and fluctuations.
• Documentation: Documenting the information and content that will be consumed and processed. 
• Assisting the team: Helping members of the team across various insights projects, namely building dashboards, supporting pipelines, data cleansing and providing insights to name a few.

What excites you 

• Kicking off a data-related career 
• You’re a self-starter - you take initiative in spotting opportunities and finding ways to solve problems with data
• You’re used to sharing your technical work in a clear way to others around you
• Working on data and pipeline improvements
• Working within the data team managing data support tickets
• Opportunities to learn more about data operations, engineering and insights

What excites us  

• Interest in data, analytics, dashboard building
• Attention to detail & and an ability to solve complex problems 
• Great team-working skills
• Strong written & verbal English
• You can communicate your work clearly to technical and non-technical audiences.
• An understanding of how important clean, accurate and trusted data is for running a business
• A basic understanding SQL and Data / BI tools
• Proficiency in Google Sheets / Excel 
• Preferred: An understanding of working in an agile environment at pace

Salary range - the expected base salary range for this position is between €1,204 - €1,333 monthly (gross).

Base salary ranges may vary and are determined by things like geography, level of experience, interview assessment and parity between you and fellow employees at GoCardless doing similar work. Please note that whilst we strive to offer competitive compensation, there is no guarantee that an offer will reach the upper limit of the stated range.

(some of) The good stuff

• Wellbeing - stay healthy with dedicated support and medical cover
• Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
• Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
• Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
• Parental leave - to suit everyone embarking on life's great adventure
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless  

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCees’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of July 2024;

45% identify as women

23% identify as Black, Asian, Mixed or Other

10% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability 

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.