Customer Master Data Specialist

Cargotec’s (Nasdaq Helsinki: CGCBV) businesses Hiab and MacGregor enable smarter cargo flow for a better everyday with leading cargo handling solutions and services.

The office in Sofia, Bulgaria was established in August 2017 and has over 300 employees now. Our teams provide world-class global business services in the areas of Finance, Human Resources, Indirect Procurement, Third Party Risk Management, Information Management and Master Data Management.

Join us for a smarter and better everyday!

We, at Cargotec, are currently looking for a dedicated and curious professional to join our great Master Data team on the position of a Customer Master Data Specialist. The purpose of the position is to support the process of transforming and integrating new data as it's added to the master list to maintain the consistency and quality of records.

Main tasks and responsibilities

• Support the maintenance of Customer Master records, including, but not limited to Customer Creation, Change of accounts, Master Data Service Management, 3rd Party outsourcing partner Service Tickets handling, etc. 
• Coordinate with other business functions (AR, Customer Service, Sales Support, etc.) to ensure timely and accurate customer data maintenance
• Provide high quality master data by utilizing customer master audit reports to proactively identify and resolve issues
• Customer sales transactions involvement, as necessary, to complete order process related to changes in customer master information
• Basic understanding of key business processes (credit, sales reporting, order-to-cash) and supporting information systems/databases
• Knowledge of data focus and how data is used throughout Cargotec
• Coordinate with IT support personnel to ensure enhancements and production support items are prioritized, requirements and design completed, tested, and implemented in a timely manner
• Project role in CMD development projects
• Provide training of Cargotec systems (for example: SAP, ServiceNow, BPOpen, QlikView and others applicable) to customers and new team members
• Monitor timeliness and correctness of data during Period End Closing; Contact and support to customers during PEC.

What you’ll need to succeed

• Minimum Bachelor Degree in Economics, Business, Finance or related
• Between 1-3 years of relevant experience on a similar position within an international environment
• Previous experience working with SAP
• We're looking for someone detail-oriented and analytical, who also demonstrates good communication and organisational skills and is willing to learn new things;
• Proficiency in computer applications including Microsoft Excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools
• Full professional proficiency of written and oral English required.

You will be part of

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.  

In addition we also offer:

• Attractive compensation package
• Company sponsored medical insurance program
• Food vouchers
• Work-life balance – 25 days paid vacation, company events
• Transportation allowance
• Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.

Interested to join?

If you are excited about this opportunity, please submit your application and CV in English.

Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5°C. The company's sales in 2023 totalled approximately EUR 2.5 billion and it employs over 6,000 people.