Senior Data Analyst

Summary

As a Senior Analyst, you will work alongside our team of analysts to implement analytical solutions in our fast-paced commercial environment. With your intuitive understanding of data and analytics, you will passionately drive innovative analytical thinking and advocate for a data-driven solutions adhering to best practice principles.

Your main responsibility is to lead complex data projects, using your expertise to derive actionable insights that drive strategic decision-making and operational excellence. Your role is pivotal in converting vast and intricate datasets into valuable information that guides the organisation's direction and empowers team members at all levels.

Your responsibilities will encompass the end-to-end process, from requirement gathering, solution design, data collection and pre-processing to data visualisation and statistical modelling. Working collaboratively with multi-functional teams, you will define requirements, build data models and present insight through dashboards or presentations. Your proficiency in data manipulation, programming languages, and analytical tools will enable you to build scalable solutions that support the business strategy. You will also be a champion for Data Governance and Security ensuring we protect the organisations data.

This is an exciting opportunity to join our Digital and Technology team and help us meet our transformation goals. We are looking for a role model in digital behaviours whom is an advocate of a culture of data-driven decision making.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What's in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

• Collaborate to understand requirements and offer solutions grounded in commercial and analytical understanding.
• Support Lead Analysts/Analytics Manager in achieving the team's objectives, strategic direction and help shape its future.
• Deliver sophisticated data solutions that are performant and scalable across descriptive, predictive, and prescriptive insights.
• Develop analytical solutions that provide automation to manual processes improving efficiencies.
• Integrating multi-source data to create a comprehensive dataset. Ensuring data accuracy and integrity by cleaning and converting raw data into usable formats.
• Applying statistical and analytical techniques to identify trends, patterns, correlations, and insights within the data.
• Draw meaningful conclusions from the data analysis that can guide business decisions and strategies. Providing actionable insights to team members and decision-makers based on the analysis.
• Communicate data analysis via presentations, reports, and dashboards to various team members.
• Support the analysis team with technical guidance in analytical understanding and new methodologies. Ensuring high quality output in terms of style, layout and adhere to standard methodologies.
• Champion security and data governance, ensuring all solutions built by the team meet the required standards.
• Collaborate with other analysts to cultivate a thriving analytics environment that encourages the sharing of knowledge and ideas.
• Collaborate with the wider Data Team to ensure we have the right data and solutions available to deliver our analytical priorities.
• Keep abreast of new technologies and industry developments relating to analytics, data, and technology.
• Act as a data and analytical consultant to help recognise opportunities for improvement, drive understanding, and provide solutions across the business.
• Support and encourage experimental approaches to technological and analytical challenges.
• Champion an agile way of working, promoting a ‘test and learn’ approach and culture.

Who you are

• 3+ years of experience in data analysis/business intelligence or related field.
• Extensive demonstrable experience using Power BI.
• Extensive experience of SQL across varied data platforms and structures.
• Excellent problem-solving, analytical, and communication (both written and verbal) skills.
• Experience in visualising data and presenting analytics.
• Knowledge of manipulating and transforming data sets and applying analytical methodologies.
• Knowledge and practical applications of Microsoft Power App’s and Power Automate.
• Experience working in a fast-paced and effective Analytics or Insight function.
• Knowledge of statistical analysis methods (Regression, Classification, etc.). Utilising tools like Excel, Python, R, SQL, and specialised data analysis software to perform these tasks.
• Ability to translate technical data to be easily understood by non-technical consumers.
• Demonstrable history of generating value through previous data analysis endeavours.
• Experience with data environments such as Hadoop Impala and/or Hive would be a bonus
• Experience in Python and/or R or other analytical coding languages would be a bonus
• Experience working with cloud-based technologies such as ADLS, Synapse, and/or Databricks would be a bonus

Everyone's welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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