Director of Technology, Data Operations

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Director of Technology, Data Operations

The Data Operations Director is a crucial role for Lantern as this person oversees data acquisition and egress; maintain the integrity of our data; the operational health of key data pipelines; and ultimately enabling the business with the data they need for decision-making and innovation.  In this role, you will collaborate with various teams and functions across the enterprise as well as external stakeholders to drive operational excellence and maturation of data operations.

To be a successful candidate for this position, you must -

• Collaborate with business partners to identify & solve business problems
• Lead meetings, able to influence and consult both internal and external business partners as it relates to data operations
• Leverage analysis skills to discern, unlock, and communicate data issues out to decision makers at all levels of the business
• Be comfortable with researching data questions, identify root causes, and interact closely with business users and technical resources on various data related decisions

Location: Dallas, TX | Onsite, Hybrid

Responsibilities:

 Data Ingress & Egress

• Work with cross-functional team to ensure the security, timeliness, and success of data ingress and egress of between Lantern and its clients, partners, and vendors
• Ensure accurate tagging, tracking, and transparency of data ingress and egress
• Oversee the development and delivery of internal and external facing data feeds
• Oversee the establishment, management, and automation of secure file transfers

Data Pipeline Operations

• Oversee the day-to-day operations of the Lantern's data pipelines as well as the accurate collection and transparency of pipeline metadata
• Work cross-functionally to monitor & optimize Lantern data pipelines to improve their speed, reliability, transparency, and efficiency

Data Support Operations

• Partner with other functional teams to Identify, triage, and address data availability and/or quality issues
• Support line of business in obtaining data and utilizing data assets within the enterprise
• Address ad hoc data requests from internal and external stakeholders

Team Leadership

• Manage a team of onshore and offshore technology professionals, providing leadership, mentorship, and performance management.
• Stay current with emerging technologies and industry trends and make recommendations for continuous improvement.
• Provide governance through appropriate metrics and KPIs to measure health of enterprise data and data pipelines
• Foster a collaborative and innovative culture within the team, promoting continuous learning and development and maintenance of the knowledge repository and documentation.

Requirements:

• Bachelor’s degree in related field preferred. Equivalent combination of education and experience may be substituted in lieu of degree. A master’s degree in engineering or related field a plus.
• 8+ years of data engineering or data analysis experience using core data tools as Azure Data Factory, SSIS, and Apache Airflow and use of languages such as SQL, Python, R, and Excel
• 8+ years of management experience of building and leading data engineers, business analysts and/or data operation engineers. Candidate should also have experience with road mapping; headcount and capacity planning; talent acquisition; and career development
• 4+ years of Azure, specifically Azure’s data platform offerings
• 2+ years of experience in data warehouse; preferably with Snowflake and other Lake House platforms
• 4+ years of proven experience in data analysis using core data analysis tools and languages such as SQL, Python, R, and Excel
• 4+ years of experience with Big Data technologies including Spark/Databricks, Hadoop, and varying types of Azure Storage
• 2+ Years of demonstratable data governance & data management knowledge
• 2+ years of experience in the healthcare space is preferred
• Good understanding of business functions such as Sales, Marketing, Finance, Customer success, etc.
• Demonstrate strong organization skills and detail-oriented
• Ability to self-motivate and meet deadlines
• Intense desire to learn
• Ability to express complex technical concepts effectively, both verbally and in writing
• Ability to multi-task in a fast-paced, changing environment
• Ability to maintain confidentiality

 Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.