Credit Operation Quality Control Specialist

This role provides you with a fantastic opportunity to work in one of the world's most innovative banks!

You will be part of our Private Bank Global Quality Governance Oversight organization which consists of three teams supporting Credit Middle Office organisation: the Quality Control team implements effective compensating controls for high-risk manual processes, the Change governance team provides critical support to reduce risk, increase efficiency and enable strong audit performance. The Business oversight team executes and refines existing Credit Middle Office (CMO) management & risk metric reporting, system access controls, assist with various financial regulatory reports, policies and procedures. 

As an Associate within our Quality Control team, you will be responsible for day-to-day Credit documentation quality review, facilitating cross functional meetings, providing guidance and consultation to data owners, and working collaboratively with stakeholders and management to ensure quality performance is monitored, communicated and implemented in accordance with firm policies and standard operating procedures. 

You have a proven track record of positive collaboration on complex topics, operational excellence, and efficiency with a high level of exposure within our line of business. You possess as well, experience  in engaging with key stakeholders to develop, prioritize and execute the product roadmap to meet business objectives.

Job responsibilities: 

• Audits and performs Quality Review of : Credit documentation, Collateral and Covenant Set up as well as Line facilitation set up and maintenance.
• Contributes to continuous improvement and development of the quality program and engineer process changes;
• Provides general assistance and subject matter expertise to data owners and approvers;
• Understands and interprets firm policies and compliance requirements for incorporation into quality control policies and procedures
• Participates in stakeholder meetings to meet deadlines and/ or resolve problems at peer level; 
• Maintains a controls mind-set, able to challenge the status quo and identify process efficiencies
• Assists with process transfers, partner communications, maintains of quality agreements and additional responsibilities assigned by management

Required qualifications, capabilities, and skills

• University graduate or relevant commercial experience with minimum 3 years’ experience; 
• At least 3 years of experience within a financial institution in documentation, audit, and/or experience in reviewing and checking credit/loan documentation to ensure accuracy and quality of documentation;
• Excellent interpersonal skills with an ability to communicate at all levels;
• Strong organisational skills and strong attention to detail;
• Ability to work independently, self-motivated with ability to prioritize work and meet tight deadlines;
• Strong solution based problem solving and analytical skills, able to add value rather than just accept the status-quo;
• Control and Risk Mitigation mind-set 
• Proficient in Microsoft Office.
• Familiarity with modern data science & analytic tools 
• Candidate should at least be proficient in either French or Italian, in addition to English.

Preferred qualifications, capabilities, and skills

• Understanding of credit related legal risks and mortgage product knowledge.
• Fluency in French and Italian. Additional Spanish is an advantage.
• Familiarity with programming languages, such as Alteryx, Python, Tableau and UiPath.

 

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.