Solution Architect

Family Description

Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.

Subfamily Description

Architecture (ART) covers the development of end-to-end solution architecture designed to meet specific needs and works as a part of a customer team. Contains the definition of an architecture which comprises an integration design and specification of products and / or services which makeup the solution.

 

• Develops customer solution architecture in dedicated area of competence. 

• Proposes on products in customer solution and initiates necessary evaluations and validations. 

• Keeps the knowledge of the dedicated customer architecture in dedicated technical area and regional requirements.

• Understands and captures the critical inputs of stakeholders, and translates them into effective requirements and solutions. 

• Specifies and designs effective end-to-end solutions, through the high as well as low level design of architecture, to meet customer needs in a market positioning prospective. 

• Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time, including verification that the solution meets the clients requirements. 

• Develops the full scope of the solution, working across organisations to achieve workable solutions.

• Researches, designs, plans, develops and evaluates an effective solution in specialised domains to meet customer’s requirements and outcomes, thanks to high as well as low level design of architecture. 

• Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time. 

• Develops the full scope of the solution, working across organisations to achieve workable solutions.

• Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services. 

• Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.

• Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.

• Shares initial ideas for professional direction of own organisational unit.

• Acts as a professional advisor and mentor for staff / workteam / taskforces.

• May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.
 

Main responsibilities: 

• Report to the Delivery Manager.
• Plan, drive and implement all scope deliverables within the Analytics portfolio.
• Work closely with the customer for overall solution and customer engagement.
• Work closely with the Use Case (UC) product owner and development team in a DevSecOps environment.
• Provide innovative feedback and input about the UC, Platform, Data pipeline specifications and designs.
• Generate performance and progress reports, and based on this, drive optimization and improvements.
• Make daily calls about implementation in regards with technical matters within the delivery project.
• Escalation Management of technical issues leading to a proper RCA and corrective/preventative action.
• Provide mentoring and training to peers and technical staff in technical matter, best practices and lessons learnt.
• Be part and contribute to a multi-disciplinary team.
   

Impact

Impact is short-term and usually departmental/project in scope. Accountable for quality, accuracy and efficiency of own and/or team achievements. Actions and errors can have program, project, functional impact.

Scope & Contribution

Individual Contributor: Performs and/or coordinates day-to-day activities to meet departmental/project objectives. Carries out root/cause analysis in more complex problems. Can develop and implement recommendations. Managerial/Supervisory: Direct supervisory responsibilities for people. Typically first level (and lowest level) of solid line management. Carries out variety of complex activities according to plan within broader area of responsibility, analyses problems. Decision-making typically according to established solutions.

Innovation

Accepts responsibility for and demonstrates support for delegated decisions. Requires minimum supervision. Uses non standard approaches to resolving issues. Suggests improvements and seeks opportunities for innovation. Demonstrates initiative & adaptability to changing business environments. Is willing to take on new roles or jobs appropriate to skill set in different environments and/or locations.

Communication

Works to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches. Requires ability to communicate with functional leadership regarding team & technical matters. May conduct briefings with senior leaders within the job function. May at times be required to negotiate regarding operational issues.Has cross-cultural knowledge and global mindset

Knowledge & Experience

Management experience / Achieved advanced skills and knowledge within a specific professional discipline involving the integration of theory and principles with organisational practices and precedents. Typically requires 4-6 years relevant experience and/or a graduate equivalent (or higher) degree.
 

Desired skills and experience 

• 6 - 8+ years of relevant work experience.
• Graduate or postgraduate degree either in: Computer Science / Electrical and Telecommunications Engineering / Electrical and Computer Engineering.
• Bilingual in Spanish, speaking and writing.
• Good level in understanding of Big Data, Machine Learning, Analytic principles and applications.
• Understand data collection in a multivendor environment (Nokia, Ericsson, and Huawei).
• It is desirable to have skills/experience in all or part of the following areas. Additional training will be provided:
• Products:
      Polystar Probes
      Traffica for Probes
      CCMA Creation
      RTB Mediazone
      Kafka
• Systems:
  Linux (RHEL/CentOS,ALMA, Rocky), Windows
  Configuration, installation, fault errors
  TCP configuration, Analysis, fault errors
• HW analysis:
      HPE/DELL Servers
      HW installation, fault analysis
• Development:
      Shell
      Scripting
      Perl
      Python
      Ansible
      Grafana
• Nokia Develop:
      Mediazone
      Traffica adaptation
      ASN.1
• Database:
  SQL
  Non Relational DD.BB.
  DEVO
  MariaDB, RocksDB, clickHouse
• Mobile and FIXED technologies:
      Packet Switch
      2G, 3G, 4G, 5G, Roaming
• Circuit Switch:
      SIGTRAM, TDM
      International calls
• IMS/NGN:
      SIGTRAN, VoLTE, VoWIFI
• All protocols for Mobile and Fixed technologies:
      SIP, ISUP, MAP
      GTP, NGAP, S1MME, PFCP, DIAMETER, HTTP2
• Cloud:
      VMWARE
      OpenStack
      Kubernetes
      Orchestration
      API Access
      Openshift
• Basic Project Management skills in planning and control, benefit and value, and risk/issue management.
• Work with virtual and cross functional teams.
• Ability to work with tight deadlines and in a fast-paced environment.
• Critical thinker with strong problem-solving skills.
• Excellent written and verbal communication skills; interpersonal and collaborative skills; and the ability to impactfully interact, communicate, and relate to technical and non-technical audiences.

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
 
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.