Sr Mgr, Consulting & Analytics

Salary Range: $83,000 - $193,000

Job Posting End Date: September 27, 2024

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is an onsite role. You will be required to work at the {INSERT BUILDING NAME HERE} in {INSERT CITY/STATE HERE} during your set working schedule.

Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

Worker Designation – This role is hybrid. This means you will be expected to report to one of our Aflac offices located in {INSERT CITY/STATE HERE} for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Strong quantitative and analytical skills; demonstrated knowledge of complex business analysis.
• Strong problem-solving skills and a demonstrated ability to think critically and analytically.
• Strong insurance business expertise; demonstrated experiences in supporting distribution, underwriting, claims management, billing, contact center and other operational departments.
• Proficiency in process improvement techniques; diagnostic and creative problem-solving skills.
• Strong project planning and management skills, to include cost benefit analysis.
• Knowledge of employee relations to conduct and deal with employee issues in a proactive manner.
• Excellent presentation, oral, written, and interpersonal communications skills to effectively interact.
• Negotiate with internal/external customers and senior management.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
• Ability to build strong relationships and collaborate effectively with stakeholders at all levels of the organization.
• Experience with analytics tools and platforms such as Tableau, Power BI, Python, or R.

Education & Experience Required

• Bachelor’s Degree in Business Analytics, Statistics, Computer Science, Business Management or a related field.
• 8 years of professional job-related work experience, 5 years management experience
• Proven track record of providing consultative leadership and driving business decisions.

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

• Create and implement data & analytics programs that support market segment strategies and financial objectives.
• Collaborates with cross-functional teams to identify business challenges and opportunities that can be addressed through data analytics.
• Continuously assess outcomes of analytics use cases and solutions to make effective decisions, based on reducing cost, increasing revenue, and improving revenue margins as drivers of analytics value.
• Lead, motivate, and coach data and analytical associates to deliver value and advance analytics models over time.
• Assist with developing partnerships with Digital Services to assess the right data and platforms to implement for Aflac US.
• Effectively communicate the value of data and analytics to executive leadership team and other stakeholders.
• Develop and maintain key performance indicator dashboards, providing senior leadership with real-time visibility into business performance and trends.
• Provides mentorship and guidance to analytics team members, fostering their professional growth and development.
• Performs other duties as required.

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting.  Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $83,000 - $193,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.