Senior Business Analyst, eCommerce Data Strategy

What you’ll do

At its core, Canadian Tire Corporation is a data-driven organization that relies on analytical insights to drive key decisions. As a Senior Business Analyst, eCommerce Data Strategy, you will play a crucial role in supporting the evolution of eCommerce data management, governance, automation, and self-serve reporting. Your focus will be on enabling a continuous loop of data to insights to action, driving operational improvements, and enhancing the customer and store experience in relation to eCommerce.

• Strategy and Analysis: Identify current state opportunities and industry trends to influence our strategy and program investments. Conduct data analysis to provide recommendations and findings for improving the customer and store staff experiences

• Requirements Gathering: Understand and document analytics requirements by working closely with business partners to gather complex business needs. Facilitate solution design discussions to ensure project objectives are met

• Reporting and Analytics: Design and build processes and controls to integrate new reporting and analytics capabilities sustainably into Canadian Tire's business. Support testing activities to validate both process and technical deliverables

• Data Management: Organize and clean raw data to improve catalogue information quality. Ensure data integrity throughout various systems

• Stakeholder Engagement: Organize and lead presentations with cross-functional stakeholders at different levels within the organization. Adhere to structured project management methodologies while contributing to the management of key eCommerce projects

• Issue Resolution: Take the initiative in identifying and resolving issues that arise during project implementation

• Project Management: Provide project management support, including process analysis/design for key projects, industry analysis, and strategy development. Collaborate with cross-functional teams, including IT, Supply Chain, Digital, and Store Operations

What you bring

• Post-secondary education in Engineering, Business, Information Technology, or a related field

• 3-5 years of experience with SQL; experience with Python/PySpark is an asset

• Familiarity with data visualization tools such as Google Data Studio, PowerBI is preferred

• Minimum 5 years of relevant business, retail, or process experience, including previous project involvement

• Strong understanding of processes in areas such as eCommerce, Forecasting, Fulfillment, Order Management

• Project Management experience is an asset

• Excellent analytical skills with the ability to solve complex problems

• Strong written communication skills for effective business writing and presentation delivery

• Customer-focused mindset while balancing the needs of multiple stakeholder groups

• Proactive attitude with a commitment to achieving results through motivation and a sense of urgency

• Experience with JIRA, Confluence, Microsoft Project, and Visio is advantageous

• Familiarity with Agile Project methodologies is a plus

• Strong organizational and time management skills; ability to manage complex approaches effectively

• Effective communicator across different levels of the business

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging 

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations  

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.