Data Analytics Lead

About this role

Are you a people manager and data professional passionate about growing and empowering a team of analysts to enhance data-driven decision-making across the business, we’d like to meet you!

Kape is a leading SaaS and cybersecurity company. We’re building a world-class culture that leverages data to provide accurate and timely insights, empowering employees to make informed decisions to better serve our millions of customers around the globe.  

In this role, you will have the opportunity to make an impact solving business problems and influencing decisions on products used by millions of customers every day. Through hiring, coaching, and mentoring you will develop a team of data analysts that can independently and confidently deliver clear business value through high quality advice, experimentation, analytics, and dashboards. This will be a hybrid manager-IC role.

What you’ll be doing (Role responsibilities)

As a Data Analytics Lead, your managerial responsibilities will include:

• Managing, hiring, leading, and growing a group of 2-3 data analysts 
• Identifying skill and knowledge gaps within your team and filling them through a combination of training, coaching, mentoring, and shadowing
• Act as a strategic partner in the Revenue and Retention domain to grow the extent of data-driven decision making, prioritising data-analytics initiatives that deliver the most business value
• Creating standards and consistency in processes, guidance, tools, quality, and outputs—both within your sub-team and beyond—by collaborating with other data-analytics leads 
• Partnering with Data Engineering to improve the data quality, consistency, reliability, and documentation of data pipelines, tools, and processes   
• Maintaining a strong relationship with other Data Analytics domains, ensuring we identify synergies, avoid duplicated effort, and support each other as needed
• Contribute to the planning and execution of Revenue analytics growth within the organization—as a group of people, as a partner within cross functional teams, and as an enabler to support others to self-serve their data and analytics needs

As this role will be a hybrid manager-IC role, your IC responsibilities will include:

• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to your business stakeholders
• Deliver impactful insights and recommendations using compelling visualisations in user-friendly dashboard designs. 
• Help to design and analyse A/B experiments based on key metrics defined with the business.
• Partner Data Engineers and Analytics Engineers to define requirements for foundational datasets that can support downstream analytics and reporting. 
• Be the interface between marketing business teams and Data engineering & insights team

What you’ll need to succeed (Role requirements)

We seek candidates with most, or at least some, of the following skills and experience: 

• Leading a team of at least two people overseeing performance reviews, 1:1s, mentoring, career plans, etc. 
• Delivering business value: Combining your big-picture vision, solid business acumen, and clear prioritisation alongside sound analytical skills  

• Relationships and influencing others: Able to make connections and build effective relationships at a strategic level with key stakeholders and data engineering partners within the data organisation    
• Requirements gathering: You lead by example in truly understanding stakeholders’ strategy and challenges to collaborate and define the insights they need (vs want) 
• Data analysis: You consistently deliver high quality analytics that build and tell a story, leading to actionable recommendations for the business 
• A/B experimentation: You have extensive experience in designing, executing and evaluating A/B experiments - able to provide recommendations on next steps through iterations of the tests.
• Tools & platforms: You are strong in SQL and have worked with a range of analysis tools such as Tableau, PowerBI, Databricks, DBT with up to date knowledge of potential new ones to explore. Experience in integrating analytics databases to CRM systems like Braze
• Defining processes and standards: For your team to drive consistency and quality
• Strong Stakeholder Management skills: You are able to drive prioritisation discussions across multiple stakeholders and be a thought partner to drive business decisions.
• Excellent communication skills: You are able to engage people across the company at all levels, including senior management. 
• Building a culture of collaboration: Where your team supports each other to grow through mutual mentorship

3 best things about this role

1. Data driven culture: Lead a Data Analytics team at a company where everyone is hungry for data! You won’t need to knock on people’s doors persuading them to look at data, everyone is asking for it!
2. Empowerment and authority: Your objective is to help impact the priorities for your business domain. Beyond that, while we’ll have some guardrails in place, you’ll still have the autonomy to determine how you approach and solve problems.
3. Generating meaningful impact: Use your management and data skills to protect security, privacy and online freedoms. Do so at a massive scale for millions of active paying customers worldwide. 

What we can offer you

• Challenging work in a fun and collaborative environment
• Attractive compensation and time-off benefits
• Spacious open-concept and centrally located offices
• Financially successful and profitable company
• Full-time employment with flexible working hours
• Fully stocked pantry with healthy foods and fresh fruit
• Team lunches and company events every quarter
• Multicultural teams represented by 30+ nationalities

Benefits

Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our employee benefits by visiting our careers page.

Before you apply

• At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
• Please upload your resume as a PDF and do not include any salary or compensation information in it.

ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.

Please note that all offers are subject to reference checks from one or more of your former managers/colleagues. For your current manager, we understand that every company has distinct HR practices, and will only speak with them at a mutually agreed-upon time that works for you.