Site Reability Engineering (SRE)

Empowered by our motto, "Making Data Matter", Keyrus stands at the forefront of global consultancy in Data & Analytics, AI & Machine Learning, and Digital Transformation. With a presence in 27 countries across 4 continents, we're on a mission to elevate the impact of data.

We are data experts, guiding our clients through their data journey regardless of their level of maturity in analytics. As an end-to-end partner, we address varied challenges that our clients face, from Advanced Analytics, Cloud, Data Governance, Visualisation to Enterprise Performance Management, from advisory to delivery.

With more than 3200 employees in all corners of the world, Keyrus is dedicated to helping businesses taking advantage of the Data and Digital paradigm to enhance their performance, facilitating, and accelerating their transformation, and generating new drivers of growth, competitiveness, and sustainability.

Job Summary 

Keyrus is looking for a Site Reability Engineering. We value individuals who are detail-oriented, independent contributors with exceptional communication and problem-solving skills, ensuring that together, we continue to transform possibilities into reality.

Note: All applications/CV’s must be submitted in English.

Key Responsabilities

• Ensure the reliability and performance of the API infrastructure within the Azure GenAI platform, with a specific focus on the Secure GPT service.
• Take ownership of service issues and incidents, drive them to resolution, and communicate updates to stakeholders.
• Identify and implement opportunities for improvement in API Operations, particularly in observability automation and customer service delivery.
• Act as a point of escalation for stakeholders seeking assistance with API Operations, ensuring a seamless user experience.
• Ensure compliance with security and regulatory requirements related to the Secure GPT service.
• Support the broader Secure GPT team in delivering exceptional customer service to internal stakeholders.

Requirements

• Expertise in API operations and management
• Expertise in observability and monitoring tools
• Proficiency in API Management
• Azure expertise in API applications
• Experience with Infrastructure as Code (IaC)
• Fluent in English; must be able to work in an English-speaking environment
• Ability to travel or relocate for short periods to other European countries
• Availability for hybrid work (2 days per week from the office) in Lisbon.
• Must be a Portuguese or European citizen or hold a work permit for Portugal

Nice to have

• Experience with ChatGPT or any other GenAI
• JavaScript development (Node.js, Next.js)
• GitHub/DevOps expertise
• Experience with Terraform and/or Bicep for automatic infrastructure deployment

What we offer at Keyrus Portugal:

• Competitive salary based on your skills & experience and according to the Data market practice
• Meal allowance of €8.32 per day
• Flexible benefits option
• Private Medical Insurance
• 22 days of annual leave (increasing every 3 years up to a maximum of 25 days)
• Training Program through KLX (Keyrus Learning Experience) Platform

Why Keyrus?

Joining Keyrus means joining a market leader in the Data Intelligence field and an (inter)national player in Management Consultancy and Digital Experience.

Keyrus Portugal operates on five guiding pillars that shape our approach to work and collaboration – Diversity; Trust; Flexibility; Ownership & Innovation - we're dedicated to cultivating a team as diverse as the challenges we take on. 

We embrace and celebrate the rich variety of backgrounds, perspectives, and talents that each individual brings. We firmly believe that diversity fuels innovation, ignites creativity, and propels us towards greatness. 

Regardless of race, ethnicity, gender, sexual orientation, disability, age, or any other dimension of diversity, everyone is not only welcome but valued here. 

Join us in shaping a future where everyone can thrive!