Senior Manager, Performance Operations Data Quality

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Job Description Summary:

Here at The Coca-Cola Company, we operate in nearly every country in the world and today we’re proud to serve ~1.9 billion drinks to consumers every day.  Our vision is loved brands, done sustainably, for a better shared future.  We strive to provide cutting-edge excellence in support to enabling and growing our brand portfolio.

This role is a part of an organization called Enterprise Data Governance and Shared Platforms, which is a vibrant & highly motivated group that collaborates across different data domains working together towards building governance processes and tools that make our data better while also supporting the business in managing the master data across Finance, HR, Marketing, Vendor, Customer, Supply Chain Domains, and Net Sales Revenue.

Today, we’re looking for a Senior Manager, Performance Operations & Data Quality. You will be an individual contributor reporting to the Director, Performance Operations & Data Quality, who leads a small team and oversees the performance operations and data quality activities carried out by our managed service provider.

If you’d like to join an incredible team and you believe like we do that Data is the new oil we’d love to talk!

Position Overview:

High quality data is critical to enabling the digitization of The Coca-Cola Company business and automation of our work.  This role is part of a team that provides critical data analysis and reporting activities for enterprise master & reference data. This role is responsible for enabling the data strategy, improving master data operations performance, driving continuous improvement, and improving overall data quality.   

What You’ll Do for Us: 

• Develops data quality standards, model structure and design of data quality reports and dashboards including coordinating standard reporting activities with the Managed Services Provider (MSP) and leading customized reporting activities requiring advanced analytics or other strategic capabilities 
• Supports data needs of ongoing initiatives and consulting engagements including coordination with MSP or other groups on data cleansing, preparation and enrichment of data to facilitate objectives of initiatives  
• Monitors quality reports, KPIs, SLAs and other operational metrics and provides continuous insights and recommendations to improve data processes and products
• Supports data stewards and data strategy leader by recommending, reviewing and approving changes to data quality reports 
   

Qualifications & Requirements:

• Bachelor’s degree or equivalent in Computer Science, Information Systems, Statistics, or a related field
• 2-5 years of work experience in data analysis, data management or other related field  
• Experience with data quality analysis including data modeling, data preparation and data cleansing, domain specific data structures and system requirements, as well as statistical/analytical techniques  
• Knowledge of and ability to understand and resolve data inconsistencies or variances 
• Ability to access, analyze and use information in a manner that adds value to the organization 
• Monitoring, Measuring and Metrics: Ability to determine appropriate measures or metrics; Ability to measure against those standards; Ability to communicate performance standards and metrics. 
• Fluent in SQL; Python/R preferred
• Experience with desktop automation tools and leveraging them to create insightful dashboards and analytics.  Examples include Azure, Alteryx, MS Excel, MS Power Platform (Power BI, Power Apps, Power Automate), MS Dataverse, MS Purview or similar data quality tools
• Effective communication and collaboration skills to work across business, data teams, and MSP
• Ability to work virtually with teams across cultures and time zones 
• Comfortable balancing multiple projects/assignments at once, staying aligned with leaders and stakeholders on prioritization 
• Experience with Agile methodology
• Fluent in written and spoken English required
• Excellent communicator with the ability to problem solve and develop actionable solutions
• Strong attention to detail and accuracy
• Passion for continuous learning and staying up to date with industry trends and advancements in data technology
• Exemplifies and fosters teamwork, building lasting, valuable relationships across the TCCC network
• Ability to adapt and excel in a fast-changing business environment.

What We Can Do for You:  

• Innovation & Technology: The ability to work with an award-winning team that is on the cutting edge of innovation. 
• Exposure to World Class Leaders: Availability to global technology leaders that will expand your network and exposure you to emerging technologies and techniques.
• Agile Work Environment: We embrace agile with management that believes in removing barriers, so you are empowered to experiment, iterate and innovate. 

* This will be a single-contributor position without any direct reports allowing you to bring your unique vision forward as our business continues to expand in the tech and digital space.

Skills:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.