Manager - IT Data & Analytics - Jumeirah Group & Corporate

About Jumeirah Group:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

In response to the evolving preferences of travellers today, Jumeirah Group is also pivoting towards the rapidly growing wellness tourism sector. Grounded in the principles of lifelong learning, longevity, and inclusivity, Jumeirah Group is re-fashioning its approach to position wellness as not just an accompaniment to its guests' stays, but a central tenet of their overall experience. With 13 award-winning Talise Spas nestled across Jumeirah Group’s properties, this transformation is evident in the group’s current endeavours to integrate wellbeing into every facet of the guest journey. 

Beyond holistic wellbeing and spa experiences, the Group’s expansive portfolio also includes Jumeirah Restaurants, a Dubai-based full-service hospitality provider with 85 acclaimed food and beverage brands, ranging from casual dining venues to Michelin starred fine dining concepts; J Club, Dubai’s leading lifestyle and wellness destination; Jumeirah One, the Group’s dedicated recognition and rewards programme; and The Emirates Academy of Hospitality Management, the region’s only fully accredited third-level academic institution delivering specialised degree programmes in hospitality management.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments as we solidify our legacy as a trailblazer in both luxury hospitality and wellness.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job:

An opportunity has arisen for a Manager - IT Data & Analytics to join Jumeirah Group & Corporate. The main duties and responsibilities of this role:

• Execute the data and analytics strategy and roadmap for the organization.
• Collaborate with internal and external stakeholders to understand their data needs and deliver solutions that meet their expectations.
• Manage data and analytics projects, including initiation, planning, execution and closing.
• Work with data engineers, data analysts, data architects and relevant IT teams to ensure the delivery of high-quality data solutions that are in line with best practices and standards.
• Design and implement data architectures, pipelines, models, and dashboards using best practices and industry standards, in accordance with the Data Governance frameworks established for Dubai Holding.
• Ensure the reliability, security, and compliance of data sources, systems, and processes.
• Provide data-driven insights and recommendations to support business decision making and problem solving.
• Stay updated with the latest trends and developments in data and analytics technologies and methodologies. Identify and evaluate technologies and tools that are relevant to the business.
• Analyze and interpret data from various sources, including property management systems, points of sale, customer relationship management systems, and other hospitality-related systems.

About you:

• Bachelor's degree or higher in Computer Science, Statistics, Mathematics, Engineering, or related field.
• At least 5 years of experience in data and analytics, with proven track record of leading and managing data projects and teams.
• Proficient in data analysis, modeling, and visualization tools and languages, such as SQL, Python, R, Tableau, Power BI, etc.
• Strong knowledge of data warehousing, data engineering, data governance, and data quality principles and practices.
• Excellent communication, presentation, and interpersonal skills, with the ability to translate complex data concepts into clear and actionable insights.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to handle multiple tasks and prioritize effectively.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children’s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.