Manager - Personal Financial Services (Data Strategy & Analytics)

If you are looking to excel and make a difference, take a closer look at us…

Job Responsibilities:

Data Acquisition and Data Strategy

• Responsible for the overall Data strategy;
• Work closely with the BIAU and GOT IT team at Hong Leong Bank to set up and acquire data sets;
• Build and manage all data pertaining to PFS Digital and Deposits, both with respect to scale and consumption, using open source big data technologies like Hadoop;
• Liaise closely with various businesses and functions in establishing the best practices and lead data related solutioning discussions;
• Undertake rigorous analyses of business problems on structured and unstructured data with advanced quantitative techniques.

Data Analytics and Analysis for Digital Journeys

• Establish processes to collect and analyze internal data related to product journeys, features and digital product offerings to derive insights;
• Develop data-backed strategies and support the Ux, Ui and IT teams in executing the strategies;
• Establish processes and identify appropriate indicators to monitor performance and progress;
• Be the sounding board that can spot dangers and pitfalls down-the-road by analyzing trends and taking a critical view of existing business strategy;
• To maintain tagging on Adobe Analytics of key digital launches and/or feature launches and  optimized journeys.

Do you have what it takes? We are currently looking for talents who have:-

• Malaysian Citizen
• Degree in statistics, economics, behavioral or social science, or related quantitative or qualitative fields is preferred.
• Working knowledge of quantitative data analyses, usability testing, eye tracking, card sorting, survey evaluation, A/B and multivariate testing and heuristic evaluations.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.