Market Research/Customer Insights Analyst

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We’re actively seeking a talented Market Research/Customer Insights Analyst to join our team in Newport Beach, CA; Omaha NE; Lynchburg, VA or remote for the right candidate (depending on location).

This role is hybrid. We believe in empowering our employees to get work done both in and out of the office.

How you’ll help move us forward:

• Provides support for the life product intelligence function through comprehensive research and analysis of the company's markets, customers, competition and/or product mix.

• Specific tasks include:

  • Maintain multiple benchmarking dashboards to dynamically compare competitive and sales metrics.

  • Providing reverse engineering support (illustration deconstruction) of competitor products.

  • Conducting stress tests on new product designs.

• Deep Dive – Competitive Assessments

  • Assist in conducting comprehensive competitive assessments.

  • Support annuity deep-dive assessments as needed.

  • Analyze competitors, identifying their strengths, weaknesses, and market positioning.

  • Provide strategic insight that can inform our product development, and pricing and market strategies.

The experience you bring:

• Bachelor’s degree required with emphasis in Mathematics, Statistics, Finance, Economics or equivalent.

• College level math skills.

• Working knowledge of Microsoft Office with advanced working knowledge of Microsoft Excel.

• Complex problem-solving and issue resolution skills.

• Experience with Tableau/Power BI.

What makes you stand out:

• Experience with data visualization tools such as Qlik and Tableau a plus.

• Experience with Turbo, Python, SQL and Alteryx  a plus.

• Strong verbal and written communication skills.

You can be who you are.

People come first here. We’re committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at www.pacificlife.com. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.

 

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.