Performance Analytics - Data Analyst

End Date

Saturday 05 October 2024

Salary Range

£31,151 - £32,790

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked, Hybrid Working, Job Share

Job Description Summary

We have an exciting opportunity available for innovative problem solvers, team players and people with an eye for detail who are keen to make an impact across Consumer Lending.
We value people who can use data to bring to life our customer journeys and experiences, and help champion the prominent role of insights-led decision making at all levels.

Job Description

JOB TITLE: Performance Analytics - Data Analyst

SALARY: From £31,151

LOCATION(S): Chester or Cardiff

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in an office site

 

About this opportunity

The Performance Analytics team is part of the Consumer Lending Chief Operating Office. We are a team of analysts dedicated to providing business insights and management information (MI) to support decision-making and portfolio management.

We help Consumer Lending and the broader business by:

• Understanding key strategy performance and making recommendations to improve our products (Credit Cards, Loans, Embedded Finance, Homes, Transport).
• Developing insights across products and channels.
• Interpreting data to anticipate customer needs.
• Supporting business strategy teams in understanding customer behaviours and performance.
• Keeping up with market, competitor, and regulatory changes.
• Making the most of our data and analytical tools.

About us

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need

• Enthusiastic and eager to learn, with a desire to collaborate across the organization.
• Comfortable with numbers, with some experience or education in maths or statistics.
• Good communicator who can work well with different teams.
• Organized and able to manage multiple tasks.
• Some experience working with data and basic knowledge of analytical tools.
• Detail-oriented, ensuring accuracy in all outputs.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.