Senior Site Reliability Engineer, Search Platform - Search Department (SED)

Job Description:

About Rakuten

Rakuten Group, Inc. is the largest e-Commerce company in Japan, and provides a variety of services in e-commerce, fintech, digital content and communications to many users all over the world.

Department overview

The Rakuten Technology Service Division, creates powerful, customer-focused search, recommendation, data science, advertising, marketing, price, and inventory optimization solutions to a variety of businesses in commerce, fintech and mobile industries.  We design, develop, and deploy high performance, fault-tolerant distributed systems used by millions of Rakuten customers every day. We strive to deliver the most innovative solutions that are helpful to people and societies around the world.

Why we hire

We are looking for a talented site reliability engineer to work in a cross functional team environment to deliver search services on our platform. The services you will administer support some of the largest e-commerce sites in Japan and across the world. To do so, you will be a key contributor to improve our processes, practices and tools as well as our infrastructure, software delivery and operations.

Position Details

- Configuration, tuning and deployment of our search platform, as well as search services on it, operate search platform safely to deliver the solution to our clients.

- Tailor and tune search services according to its users' requirements.

- Trouble shooting and investigating of issues on the search platform.

- Continuously improve the operational workflow through automation.

- Continuously monitor and maintain our services within their SLAs.

- Act as a critical part of a multi-team effort to deliver, manage and maintain configuration automation to meet user requirements.

- Document, design various processes geared toward continuously improving our services.

Requirements

- Minimum 5 years' experience with Linux/Unix systems.

- Good knowledge of system monitoring practice and tools.

- Experience in at least one container orchestration solution, e.g., K8s, Mesos etc.

- Good knowledge of CI/CD fundamentals (preferably in Jenkins)

- Master at least one scripting language, e.g., python, bash, etc.

- Good understanding of networking.

- Experience with data processing frameworks (e.g., Hadoop, Spark, etc.) is a plus.

- Responsible and self-motivated.