Data Analyst (Part-time, Job-share, Full-time)

Location: Swindon (hybrid working, expected to work 2 days a week in the office)

Salary: Circa £33k per annum, depending on experience

Closing date: 10th October 2024

The opportunity:

As a member of the UK Life Reporting & Data Team you will facilitate and support the accurate, timely and high-quality production and distribution of reporting and data across UK Life and to customers and their advisors. You will also help to support the development and delivery of new and enhanced operational reporting, data solutions and analytics to the wider business.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

• Production of regular reports, ad hoc tasks and investigations as required.
• Implement agreed controls, practices, procedures in accordance with service level agreements.
• Help develop procedures that underpin the handling of work and seek ways to improve them.
• Resolve complex issues using business awareness both internal and external to the organisation.
• Maintain appropriate level of functional and technical expertise and knowledge of products, procedures, services and systems.
• Take responsibility for assigned tasks, manage expectation, apply controls and hit deadlines.
• Play a role in the embedding of data at the heart of the UK Life business.
• Embrace changes to the Life Business by enabling key deliverables through the production and distribution of data and reporting.
• Provide a first-class experience for internal and external customers by continually looking to improve expertise and share knowledge.
• Handling and resolution of day to day data and information queries.
• Identify and mitigate risks to the business and to improve quality.

Who are we looking for?

• Experience customer environment is essential, any experience within a financial services organisation would be advantageous, but is not essential
• Advanced knowledge of Microsoft Office including Access, Excel and PowerPoint.
• Knowledge and some experience of developing and querying relationship databases, e.g. Access and SQL.
• Experience in 3rd party reporting and visualisation software e.g. Power BI, Business Objects, Qlikview.
• Ability to manage and deliver an excellent experience to Internal and external stakeholders.
• Possess excellent numeracy and analytical skills with an interest and aptitude for learning new technologies.
• The ability to consistently work to deadlines and prioritise effectively in accordance with business needs.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

 If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid