Retail Operations & Analytics Intern

Company Description

Take your career to the next level in the luxury beauty and fragrance industry. Join the Travel Retail division of Parfums Christian Dior, and become part of a prestigious global brand. As part of the LVMH family, you’ll have the opportunity to showcase your talent and contribute to our dedication to excellence.

Parfums Christian Dior – Travel Retail

Established in 1987, the LVMH Group comprises over 75 exceptional Maisons, each creating high-quality products and respecting their distinctive identities. With over 175,000 employees worldwide and reported sales of 64.2 billion euros in 2021, LVMH is the only group present in all five major luxury sectors, including Wines & Spirits, Fashion & Leather Goods, Beauty, Watches & Jewellery, and Selective Retailing.

Within this, our Travel Retail division is an increasingly strategic segment, offering travellers a chance to browse through stores designed for globetrotters. We’ve brought together a selection of luxury brands within the portfolio, promoting them individually but through new and stronger relationships with key retailers around the world. The Travel Retail Beauty division includes iconic houses like Parfums Givenchy, Guerlain, Acqua di Parma, as well as brands such as Benefit Cosmetics amongst others. Join a team that values individuality, creativity, and a quest for excellence across the diverse portfolio of LVMH Beauty brands.

Job Description

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

DATA ANALYTICS & CONSOLIDATION

• Coordinate, organize and consolidate data for weekly/monthly sell-out and shipment reporting and to provide data clarity to the team
• Forecasting for all accounts through sell-out analysis and retail team’s feedback, generating insights to facilitates decision making
• Develop and maintain data dashboards and reports utilizing key metrics for management and department decision-making, ensuring accuracy, timeliness, and data consistency
• Create fun & engaging ways to communicate KPIs and key metrics to Office and Field team to further motivate their performance
• Design and oversee the automation of data pipelines to streamline the ETL process, ensuring seamless integration from raw data collection to dashboard/report deployment

OPERATION & PROCESS OPTIMIZATION

• Collaborate with cross-functional teams on digital automation initiatives to enhance workflow, operational efficiency, and overall team productivity
• Daily cost tracking and coordination through regular communication within the team, ensuring cost-to-date is in line with Finance’s data
• Create and maintain all project and processes documentation for referencing especially in data management    

ADMINISTRATIVE & OPERATION SUPPORT

• Assist in managing the daily operational needs, such as Salesforce data uploading, for all stores
• Provide administrative, logistics support to retail team and stores
• As well as any other administrative responsibilities for Director / Area Managers, such as following:
  • Reporting, Dashboards and KPI Delivery, Support and Maintenance
  • Data Governance, Quality and Ad-hoc Analytic Request
  • Improve business intelligence capabilities and optimize operating effectiveness
  • Local field visit of Airport and Duty-Free Store for store setup
  • Oversee office administrative matters and provide logistical support to the team
  • Operational savvy, strong communication and project management skill

WHAT CAN WE OFFER?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

Qualifications

WHO YOU ARE _________

• Diploma/Degree in Data Science, Data Analytics, Business Analytics, or equivalent exposure to any Analytical experiences
• Independent, forward thinking, motivated individual with problem-solving attitude and team player
• Strong organizational skills and able to communicate effectively across all levels within the organization
• Able to multi-task and take on concurrent projects
• Enjoys numbers, data analysis, report writing and improving workflow processes
• Attention to detail as reporting figures must be precise
• Experience with Power Query and Power BI dashboard building
• Good with Microsoft Office Suites and proficiency in data management (Excel Formula, Pivot Table, Power Pivot, Power Query etc.), PowerPoint and Power BI for presentation
• Basic understanding of Python and R Script is a bonus

Additional Information

Join us
Be part of the legacy of LVMH and Make Up For Ever, and join us in shaping the future of beauty and fragrance.

https://www.lvmh.com/houses/perfumes-cosmetics/make-up-for-ever/

Make Up For Ever is an equal opportunity employer, embracing diversity and encouraging candidates from all backgrounds to apply.