Sr. Analyst, H&A & Digital (L 08)

Job Description:

Role Title: Sr. Analyst, H&A & Digital (L 08)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for 2024, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview:

Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives.

Role Summary/Purpose:

Sr. Analyst, Analytics (individual contributor) role is a part of Home & Auto & Digital pillar under India Analytics Hub (IAH). The role will include understanding the request of the business, Extract , transform , validate and visualize large data to address project delivery enabling Synchrony’s growth and profitability. The model candidate must be passionate about data & analytics, know the story and keen on learning new technologies. You will have the opportunity to work with a specific portfolio or cross-functional teams and leverage state of the art tools (viz., SAS, Model builder suite of products, R, Python etc.,). This position is remote, where you have the option to work from home.

Key Responsibilities:

• Leverage Data and Analytical tools to create and track metrics which reflect state of the business

• Triangulate and analyze data from multiple sources to draw insights and make recommendations to fulfil business/project objectives

• Adherence to timely delivery, accuracy and documentation in line with Audit Procedures

Required Skills/Knowledge:

• Academic knowledge of SQL / SAS /Open Source concepts, ability to write and execute queries.

• Basic Understanding of Core Concepts / Metrics in Retail Finance.

• Ability to articulate analysis outcomes into findings and recommendations.

Desired Characteristics:

Working Knowledge on SQL/SAS/Python to perform data manipulation

Eligibility Criteria:

Bachelor’s degree in Statistics, Economics, Mathematics, or another quantitative field with 0 to 2 years’ experience or in lieu of a degree, a high school certificate and additional 2 years of work experience

WORK TIMINGS: 

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (Formal/Final Formal) or PIP

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.

• L8 Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.

• L4+ Employees can apply.

Level/Grade: 08

Job Family Group: