Associate Director, Data Operations

About the Role:

Grade Level (for internal use):

12

The Role:

As a member of the Data Operations team, you will work to develop, implement, and champion the S&P Global Market Intelligence’s initiatives involving data assets, workflow, and technology capabilities critical for our customers in making effective decisions across multiple industry segments. As we continue to evolve Data Operations, we have an opportunity to not only deliver on client first initiatives by evolving our datasets but also transform the way we run our operations. To that end, this role will refine value streams, integrate synchronous datasets, and leverage synergies, enabling us to manage our internal operations more efficiently and maximize value for our clients.

 

The Team:

The S&P Data and Content – Industry & Asset Data team delivers high-quality asset level data and industry information to clients, enabling informed decisions. The team collects asset level data and industry data from various sources using in-house tools, press releases, company websites, stock exchange websites and regulatory filings, ensuring data accuracy and integrity. This role offers an opportunity to understand industry dynamics and apply your industry knowledge, contributing to client trust, professional growth along with a dedicated focus on growth of people across global offices.

 

The Impact:

• This role would be driving the key initiatives within the Industry & Asset teams space
• This role would be working closely with Data Management, Data Quality, Data Transformation and Technology teams supporting and partnering with them on key strategic initiatives taken up by the dataset
• Collaborate with multiple stakeholders to drive key projects
• The role would drive critical analysis to support the collection teams in doing their job better and course-correct wherever required
• This role would also be part of the operations leadership influencing the culture, engagement, and career development of all team members of the dataset.
• This role would also be part of the projects and leadership level and site level initiatives

What’s in it for you:

• Lead and drive the transformational journey
• Opportunity to experiment and implement your innovative thoughts
• Be responsible for driving customer experience through superior data quality
• Opportunity to work with a variety of stakeholders across the data, product, and technology organizations at SPGMI and cross divisionally
• Opportunity to learn and develop professional competencies
• Coach highly motivated and skilled team to modernize operations with teams spread across global offices

 

Key Responsibilities:

• Apply a broad knowledge of operations principles, business drivers, and related areas to impact business results.
• Translate organizational strategy into department goals and work with department management to put an execution plan in place
• Be a “trusted partner” for key stakeholders in data, transformation, and technology organization
• Be a change agent and contribute towards the journey of continuous transformation
• Anticipate complexity of recommended changes, and overcome resistance to change – be a change leader
• Draw intelligence and recommend key areas to focus for process efficiency, improvement, and control
• Establish process stability and control checks to preempt risks and mitigate those before they impact the customer
• Talent management will be pivotal to this role – augmentation of skills within the existing team and identify & bring in external talent in line with technology trends. Keep D&I as a high area focus and actively address asymmetries in the talent mix.
• Accountable for employee development, engagement, and performance management
• Develop dataset level skill development strategy and implementation plan for teams across global offices
• Contribute in local and global growth opportunities including but not limited to business continuity and risk management

 

What We are Looking For:

• 10-12 years of work experience including transformational project management and managing teams with at least 5 years of being a manager of managers
• Proven track record of working in a cross-cultural environment and experience of working with global teams
• An enthusiastic leader with eagerness to continuously learn and contribute
• Excellent client and market knowledge as well as ability to contribute to the continued development of the content
• Strong communication skills and an ability to lead /manage initiatives of varied complexity simultaneously and simplify the communication with variety of stakeholders
• A well organized, pro-active, solution-oriented individual with a “getting things done” mindset

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. 

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10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.2 - Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)