Gen AI Developer/Specialist

TITLE: Gen AI Developer/Specialist

POSITION TYPE: Full Time (W2)

LOCATION: Irving, TX



ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink-us.com .

WHO we’re looking for:

We are looking for a Gen AI Developer/Specialist to join our team.                       

Role and Responsibilities:

• Develop and fine tune NLP/NLU models, including transformer based models (BERT, GPT for a range of language understanding tasks, language generation, sentiment analysis, entity recognition).
  
• Design and implement generative AI models by leveraging LLMs for text generation and understanding.
  
• Pre-process and curate text data, including text cleaning, tokenization and data augmentation to prepare it for training NLP/NLU models.
  
• Innovate and implement cutting edge algorithms to improve the performance, accuracy and efficiency of the NLP/NLU models.
  
• Assess model performance using relevant NLP metrics and optimize models for real world application.
  
• Stay updated with latest developments in Generative AI specifically on NLP/NLU research and apply new techniques to enhance our solutions.
  

Required Experience and Education:

• 4 years of experience (excluding project work).
  

• 2+ years of working experience with AI-related work.
  

• Bachelor’s degree/University degree or equivalent experience.
  
• Expertise in NLP/NLU with focus on deep learning models and open source LLMs such as Llama 2, Falcon etc.
  
• Proficiency in programming languages such as Python and experience with NLP.
  
• Hands-on with LLMs (In previous projects) and worked on product development using LLMs.
  
• Good understanding and experience using Transformer/Neural Network model.
  
• Hands-on experience using Open AI APIs, Open Source LLMs (Llama2, Mistral, Mixtral etc.)
  
• Understanding of frameworks like Langchain, Haystack and ability to use Agentic - Workflows using those frameworks.
  
• Hands-on experience in creating/embedding using MPNET or Ada models is preferred.
  
• Experience with ML Ops Model work.
  
• (Preferred) Hands-on experience with Vector Database & Graph DB (Pinecone, Milvus, Neo4j).
  
• (Preferred) Experience with Speech to Text using Whisper/Google TTS etc.
  
• (Preferred) Experience using advanced techniques like HyDE, MMR, LLM reranking for effective semantic search.
  
• Experience with Chat, IVR, Banking will be a plus.
  

Necessary Skills and Attributes:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
  
• Detail-oriented with strong organization skills.
  
• Ability to work in a fast-paced environment.
  
• Limited supervision and the exercise of discretion.
  
• Good attitude to learn and work with other Developers.
  

Physical Demands:

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

WHAT we’ll bring:

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:

• Medical Plans
  
• Dental Plans
  
• Vision Plan
  
• Life & Accidental Death & Dismemberment
  
• Short-Term Disability
  
• Long-Term Disability
  
• Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
  
• 401(k)
  

WHAT you should know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people.  WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.

This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.