Power BI Developer

Cape Town, South Africa

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About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.


About the Role

This is an exciting opportunity to join the newly formed Business Operations team here at Dotdigital. With a strong focus on being bold, getting stuff done, you will be a key enabler to the organisations success by driving data driven decision making. Utilising your knowledge of data best practices and strategy and years of Power BI experience, you will be able to hit the ground running with some truly business-changing projects which will make a huge difference to how we report and operate within the SaaS space. Pulling data together from a variety of data sources you will be able to directly impact our go to market strategy, customer adoption and retention as well as reporting on our financial success.

You will be responsible for designing and transforming data into business information through interactive dashboards and reports. You will serve as an evangelist for predictive analytics, employing innovative methods to draw insights from data and showcase the art of the possible with thought-provoking visualisations.

Responsibilities:

  • Work closely with key stakeholders across the business to understand their data requirements and translate these into data solutions
  • Be responsible for the full reporting lifecycle – from stakeholder engagement to final output
  • Write, debug and optimise SQL queries
  • Create streamlined data models in Power BI, pulling data from a variety of data sources
  • Write efficient DAX measures to report on KPIs
  • Create visually engaging reporting solutions in Power BI
  • Develop a deep understanding of Dotdigital’s Dynamics365 CRM system
  • Provide ad-hoc analysis, modelling and reporting and ensure these are delivered in the most efficient way
  • Provide third line support escalation path for all BI support requests
  • Continuously expose data quality issues, ensuring effective remedies are actioned


About You

  • Three years or greater experience…
  • Power BI Developer role (most recent employment)
  • Writing and editing SQL with SSMS
  • Power BI Service (Pro or Premium), Distribution and Security
  • Demonstratable experience with Power Query (M Code) and written DAX
  • Knowledge of Dynamics365 CRM / or other CRM system
  • Logical approach to problem solving and analysis
  • Articulate communicator / stakeholder management experience
  • Attention to detail regarding meeting a brief and identifying data quality issues 


Desirable:

  • Delivered BI within a Business Operations / Transformation Department
  • Delivered BI within a Marketing / Ecommerce Industry
  • Experience working in a SaaS company
  • Python in Power BI (Pandas / NumPy)


Interview Process

  • 15min Screening Call with Team Talent
  • 30-min virtual interview with the hiring manager
  • A technical task will be issued
  • 1-hour final interview


Some of Our Global Benefits

  • Parental leave
  • Medical benefits
  • Paid sick leave
  • Dotdigital day
  • Share reward
  • Wellbeing reward
  • Wellbeing Days
  • Loyalty reward


DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.


Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.

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Tags: CX Data quality E-commerce KPIs NumPy Pandas Power BI Python Security SQL

Perks/benefits: Career development Medical leave Parental leave

Region: Africa
Country: South Africa

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