Lead Insights Analyst

Overview

 

Chick-fil-A Supply Chain is responsible for ensuring Chick-fil-A Restaurants receive safe and reliable product in a manner that flows as seamlessly with restaurant operations as possible.

 

As a Lead Analyst on the Supply Chain Inventory Product team, you will influence our success by defining and measuring Key Performance Indicators, communicating and delivering actionable insights, translating business requirements into analytics solutions, and ensuring user adoption of analytics tools delivered. The Lead Analyst supporting the Inventory Product team will apply analytical techniques to help drive operational efficiencies in Perfect Order performance, Forecast Accuracy, upstream Inventory holding positions, and network/distribution strategy.

 

This individual will directly support and coordinate analytical work across multiple high-level leaders to provide insights for strategic decision-making and action. They will develop and maintain complex models and dashboards, combining various external and internal data sources to derive insights. This experienced individual will direct their own work with significant latitude while also providing technical leadership to co-workers. This individual may also help select and oversee outside partners.

 

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Develop key performance indicators and integrate them across various Supply Chain functions
• Lead the establishment and alignment of critical operational reporting
• Confidently leverage a broad suite of standard analytics tooling that may require unique or complex integrations across systems while coaching others to do the same, including Tableau, Databricks, and AWS services
• Works comfortably with large and complex datasets that span multiple areas of the organization, and understands how to blend and model data effectively; likely serves as the business steward for a number of potentially sensitive domain-specific data assets
• Use statistical modeling and critical problem-solving to uncover business insights
• Acts as subject matter expert for standard data usage patterns, analytics tooling and analytic methods and procedures while coaching others within the analytics community to do the same

• Plan and conduct analytical assignments with significant latitude, generally involving the larger and more important projects or more than one project at a time

• May assist with the selection and/or oversight (including assistance with financial and/or budgetary management) of outside partners and professionals to effectively deliver outcomes and results

Minimum Qualifications

• Excellent SQL programming skills
• Comfortable working with cloud storage and compute services, specifically Databricks and Amazon Web Services
• Expert in Tableau or similar data visualization tool
• Proficient with data preparation and blending using Python, R or other ETL platforms or languages
• Demonstrated ability to produce scalable and repeatable analytic processes
• Strong applied knowledge of basic and advanced statistical concepts
• Demonstrated ability to partner with leaders at multiple levels using strong written and verbal communication
• Applied knowledge of data governance principles and best practices

Preferred Qualifications

• Experience leading or coaching others in data, analytics, or other technical skills
• Demonstrated experience building predictive or prescriptive analytics solutions
• Comfort with scalable cloud compute capabilities and alternatives
• Complex data process automation experience

Minimum Years of Experience

5

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Master's Degree

Major/Concentration

Statistics, Analytics, Computer Science, or Mathematics related fields