Principal Software Engineer

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

Job Description

About BU

The Product team forms the crux of our powerful platforms and connects millions of customers to the product magic. This team of innovative thinkers develop and build products that help Epsilon be a market differentiator.  They map the future and set new standards for our products, empowered with industry best practices, ML and AI capabilities. The team passionately delivers intelligent end-to-end solutions and plays a key role in Epsilon’s success story.

Why we are looking for you?

• At Epsilon India, we strongly believe in you and the unique skills you bring to the table.

What will you enjoy in this role?

• You will be working on Devops role for Product Engineering team
• Interacting with various stakeholders and finish the assigned tasks in Realtime.

What will you do?

• Support and deploy mission critical, customer facing, front-end and back-end production SaaS/PaaS platform.
• Improving site/platform performance, monitoring, and overall stability of our SaaS platform.
• Lead DevOps tools and product platform engineering
• Proactive monitoring of platform and services.
• Interacting with the Engineering for supporting/maintaining/designing backend infrastructure for product support.
• Automation of deployment, customization, upgrades and monitoring through open-source toolsets.
• Performance tuning, monitoring, maintaining fault tolerant/HA infrastructure.
• Built and supported a Big Data platform
• Disaster recovery design, implementation, and maintenance.
• Participate in long-term strategies for scalability, stability and highly availability of platform.
• Troubleshooting and resolution of server/network issues.
• Build documentation of operating procedures and provide knowledge transfer.
• Worked in Agile framework and manages Scrum/Kanban
• Lead/manage a team and provide timely updates and reports to senior management.

Qualifications

• A Bachelor’s degree in Computer Science or a related field or have equivalent experience.
• 12+ years of IT experience in DevOps and Cloud practice.
• Experience in building DevOps capabilities as a DevOps coach
• Experience working in an Agile environment

Must Have:

• A strong AWS cloud architecture experience.
• Strong experience on container technologies (Docker, ECS), Kubernetes (EKS), Service Mesh etc
• Experience with monitoring tools like Prometheus, Jaeger, AppD, Nagios, Dynatrace, SolarWinds, etc.
• Experience with Release Engineering and Continuous Integration using tools like Gradle, Maven, Jenkins, etc and integrate testing with SonarQube etc
• Configuring, setting up and tuning of JBOSS, Tomcat, WebSphere, WebLogic, Apache, HAProxy servers or equivalent.
• Strong knowledge Apache Kafka clusters.
• Strong experience on Observability platforms
• Experience with using tools like Git/GitHub/BitBucket etc and knowledge of SCM concepts
• Experience working in the cloud computing (pref AWS)
• Strong networking knowledge
• Fundamental knowledge of Load balancers (including F5), firewalls, WAF, TCP/IP protocols.
• Experience with programming languages like Python, GoLang, Java, Perl, PHP etc.
• Experience with performance tuning (JVM, JMX, connection pooling) using JConsole or similar profiling tools.
• Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
• Implemented and supported platforms on open-source tools (Java Stack)
• Strong knowledge of configuration management process using software such as Ansible.

Nice to Have:

• GCP/Azure exposure

Additional Information

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.