Delivery Obligation Data Analyst

The Solutions function delivers integrated capital solutions to our customers, operational teams and business sponsors. In collaboration with Strategy, People and Finance teams and business stakeholders, our strategic programmes deliver some of our key transformational objectives and business outcomes, while driving efficiency and value from our current assets and capability. 

As part of Heathrow’s H7 settlement there were key changes introduced to how we manage our capital investment through:

• Introduction of Delivery Obligations (DO’s) – At the G3 Investment Decision, DOs will be set across each of Output, Quality and Schedule. At project close the performance against these DO’s will be measured and where we do not perform as expected and DOs are not achieved there will be a financial impact on the Regulated Asset Base (RAB - the mechanism by which Heathrow recovers its capital investment)
• Move to Ex Ante from Ex Post – At G3 we set the project baseline and then at project close 25% of any overspend or underspend will be adjusted for on the RAB). 

These new regulatory requirements have introduced new accountabilities and activities into our business in order to ensure projects at investment decision can confidently set DOs and a cost baseline which minimise the risk of non-performance and financial exposure.

The Delivery Obligation Data Analyst role will have a balance of responsibilities to support DO production and data analysis/reporting. The DO Data Analyst will play a pivotal role ensuring we have a clear plan with strong reporting and performance data in place for all projects delivering insightful analysis on performance through a project lifecycle. This role will require a proactive individual who can work closely with project/PMO teams to understand and work through any issues as they arise through the lifecycle of the Delivery Obligation/project.

• Create, review, and issue baseline, change, and performance reports across all programs for Delivery Obligations 
• Drive insightful analysis, trends and action plans based on performance reports working with the Project Manager & PMO community to proactively manage performance of DO’s
• Ensure the integrity & accuracy of the Delivery Obligation data thorough data validation  and management 
• Collaborate with Programme Control Managers (PCMs) and other DO team members to identify and resolve data discrepancies, enhancing overall data quality
• Work closely with the DO team, PMO, and finance control teams to align key dates and establish a DO delivery drumbeat which enables the overall H7 Programme Plan.
• Develop reports/dashboards to be used as prototypes for long term automated reporting in new/upgraded HAL systems.

• Experience with working with large volumes of data & reporting, Power BI
• Highly numerate with strong analytical skills
• An effective problem solver with attention to detail and high intellectual capability, with a proven record of applying an analytical approach to complex issues and developing innovative yet pragmatic solutions
• Proven ability to form effective working relationships and work collaboratively with other teams and external stakeholders to achieve a common result. 
• Strong collaborative working skills are essential, as is the ability to model and demonstrate appropriate behaviours to implement the change and generate a culture of continuous improvement

Ideally, you’ll have: 

• Experience in contributing to significant programmes and projects, and delivering to time, budget and quality

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow. 

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions. 

Working Location

Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you’ll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow’s Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
 
Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.