Lead Software Engineer - Performance Engineer

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking in Global Customer Platform team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Needs to partner with different application teams throughout the life cycle to understand their application infrastructure and monitoring and apply GCP Site Reliability Principles, this requires direct contact with application teams. Excellent communication and ability to build and maintain the relationship is essential.  As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops and implement performance test frameworks to verify application service. Gather requirements, understand use cases, design performance plan and debug/analyze performance of upcoming features.
• Expert in designing Workload Modelling. Provide technical assistance to improve system performance, capacity, reliability and scalability.
• Experienced in performance testing solution with CI/CD, release engineering, infrastructure, cloud, development teams. Reviews for continuous improvements in performance test engineering controls and review test artifacts on regular basi
• Experienced in application monitoring stack (Logs, Events Metrics & Alerts) and ability to visualize and setup end-to-end observability (Infrastructure and Application components). Performance Monitoring using industry standard monitoring tools (Dynatrace, APICA, Splunk, ELK, Prometheus, Grafana etc.) develop and maintain dashboards, alerting, reporting.
• Proficient in design performance KPI’s for AUT. (Application Under Test). Identification of Performance bottlenecks using Thread Dump and Heap Dump Analysis.
• Understanding of hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture. Contributes to software engineering communities of practice and events that explore new and emerging technologies

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Proficient in principles of Site Reliability Engineering and operational stability
• Hands on experience in one of programming languages (Java, Python, Scripting)
• Advanced Knowledge of Web Services – SOAP, REST
• Experience of supporting using APM tools and monitoring dashboards in a large corporate environment like banking and finance.
• Knowledge on integrating performance testing scripts to CICD pipeline.
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Exposure to cloud technologies- Kubernetes, CloudFoundry-PCF preferable
• Hands-on practical experience delivering system design, application development, testing, and operational stability

• Experience in performance testing using tools like Blazemeter and jMeter
• Understanding on Java-Spring based microservices application infrastructure and its deployment model
• Knowledge in cloud platforms (Kubernetes, CloudFoundry-PCF preferable).

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans