Business Intelligence Intern - Digital Experience Analytics

Work Location Type: Hybrid 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

This internship is a 10-week program based in our downtown Chicago office. You will work on the Digital Experience Analytics team, which is responsible for driving Grainger strategy through the analysis of online data. This intern will work cross-functionally with business stakeholders on projects that inform the feature and functionalities deployed in our digital channels  (website, app, etc.). In addition to exciting projects, there will time throughout the summer for networking, professional development, and social events.

The internship is paid and free housing is provided in downtown Chicago. 

You Will:

In this internship you will analyze the customer experience across digital channels to uncover opportunities to create value for Grainger and our customers. You will:

• Complete a summer-long analytics project focused on a particular business problem and present your findings to senior leaders.
• Work with senior analytics team members and business stakeholders to understand business needs and scope projects.  
• Grow your end-to-end analytics skills, including data gathering and cleansing, exploration and aggregation, analysis, reporting and dashboard building, and summarizing insights and implications for stakeholders.
• Use tools and platforms such as Snowflake, Power BI, Excel, Adobe Analytics and Python/R.
• Partner closely with current team-members on ongoing activities such as ad hoc analysis, troubleshooting, documentation and project management.
• Learn about the different roles and functions of a modern analytics team and understand how analytics drives technology decisions.

You have:

• Majoring in a quantitative field (statistics, data analytics, quantitative business disciplines, quantitative social science disciplines, engineering, etc.).
• Expected to graduate with a Bachelor's degree between Winter 2025 – Spring 2026.
• General knowledge of analytics, and the curiosity and drive to explore a large data ecosystem and develop analysis skills in a business context.
• Experience analyzing datasets using tools like Power BI, Tableau, SPSS, or Excel. Familiarity with programming languages such as SQL, Python or R is a plus.
• Interest in ecommerce and online customer behavior.
• Strong written and verbal communication skills to effectively work with partners from a variety of teams.
• Cumulative GPA of 3.2 or higher.
• Eligible to work in the US without sponsorship.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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