Gen AI and M365 Lead

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

We are seeking a highly skilled and innovative Gen AI and M365 Lead to spearhead our efforts in integrating, managing, and scaling AI-driven solutions in tandem with Microsoft 365 (M365) ecosystem across the organization.

This role involves leading the strategic deployment of Generative AI (Gen AI) technologies, optimizing M365 tools, and driving digital transformation initiatives that improve productivity, collaboration, and business outcomes.

The ideal candidate will possess a deep understanding of AI technologies, particularly Gen AI (e.g. GPT models), and extensive expertise in M365 platforms, with a focus on leveraging automation, AI, and cloud technologies to deliver innovative and scalable solutions.

Key Responsibilities:

1. AI & M365 Strategy Development:

• Lead the design and implementation of AI-driven solutions that enhance business workflows and user productivity through Microsoft 365.

• Drive the adoption of Generative AI models (such as GPT, BERT) to deliver personalized experiences, content generation, automation, and business insights.

• Develop a comprehensive strategy for integrating AI tools, automation, and machine learning into existing Microsoft 365 services (e.g., Teams, SharePoint, OneDrive, Power Automate).

2. Project Leadership:

• Manage end-to-end AI and M365-related projects from conception to deployment, including scope, timeline, and resource management.

• Lead cross-functional teams, collaborating with developers, data scientists, business analysts, and key stakeholders to deliver seamless AI-enhanced M365 solutions.

• Ensure projects adhere to organizational goals, budgets, and timelines while maintaining high-quality standards.

3. Technology Implementation:

• Implement and optimize AI-based automation tools, including chatbots, virtual assistants, and intelligent document processing within the M365 ecosystem.

• Oversee integration of natural language processing (NLP) models with M365 apps to enhance user interactions, such as AI-powered email drafting in Outlook or predictive text in Teams.

Qualifications

Education:

• Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field. Master’s degree preferred.

Experience:

• At least 3-5 years of experience in managing AI or M365 projects.

• Hands-on experience with Microsoft 365 tools and services, including SharePoint, Teams, OneDrive, Power Platform (Power Apps, Power Automate, Power BI), and AI/ML services.

• Proven track record in implementing AI solutions such as Generative AI, NLP models, and cloud-based AI platforms (e.g., Azure AI, OpenAI).

Skills:

• Strong understanding of AI technologies (machine learning, NLP, deep learning, GPT models) and their practical applications in business settings.

• Expertise in Microsoft 365 ecosystem, including M365 admin tools, governance, and integration capabilities.

• Experience with cloud platforms such as Azure, particularly in deploying AI services, automation tools, and data integration.

• Excellent project management skills, including Agile methodologies, with the ability to manage multiple projects and deliverables.

• Strong leadership and communication skills, with the ability to work collaboratively across teams and engage with senior stakeholders.

• Knowledge of data security, privacy, and compliance standards related to AI and cloud-based solutions (GDPR, HIPAA, etc.).

Certifications:

• Microsoft 365 Certified: Fundamentals, Administrator, or Expert (Preferred).

• Microsoft Azure AI Engineer Associate or similar AI-related certification.

• PMP, Agile, or other project management certifications are a plus.

Additional Information

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.