Senior Director, Digital Product Software Engineering Head

Who is USP?
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our
core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.
At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity,
Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.
USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

Brief Job Overview

Step into the role of Head of Digital Product Software Engineering and lead the charge in the development of digital products within USP’s Digital and Innovation (D&I) Division. We are on a mission to take USP’s knowledge, accumulated over its 200+ year history, and deliver it to our customers in 21st century formats. From architecture and design to implementation and delivery, you will oversee every aspect of software design and development of digital products. As a key player on
USP’s Global Leadership Team and D&I’s Leadership Team, you will provide critical digital product design and development expertise across the organization. Partnering with our digital product owners, IT, and other USP departments, you will transform stakeholder needs into groundbreaking digital products and features
How will YOU create impact here at USP?
In this role at USP, you contribute to USP's public health mission of increasing equitable access to high quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with
the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.
USP has set ambitious targets for the creation and scaling of digital products to help our diverse stakeholders use and implement our standards and solutions. The Senior Director, Head of Digital Product Software Engineering has the following responsibilities:
• By effectively leading the department responsible for the software architecture and development of USP’s digital products, you will enhance our ability to rapidly and iteratively address the needs of our stakeholders.
• You will ensure that the individual product technical development strategies and roadmaps integrate in a way to strengthen each other, and that they strike the right balance between specific near-term developments and longer-term, sustainable platform building.
• You will be responsible for building an interdisciplinary product team consisting, for example, of architects, programmers, designers, product delivery leads, and business analysts.
• You will also ensure our digital products are built with a cohesive, cross-product vision.
• You will be responsible for developing strategies that not only address the technical needs of individual products but also recognize and account for interdependencies between them.
• Your department will be responsible for the execution of the development roadmaps using modern (agile) development approaches, as well as for the exploration and establishment of innovative software technologies and approaches for future product development

Who is USP Looking For?
The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:
• Bachelor’s degree in Computer Science, Engineering, or related field.
• Minimum of Ten (10) years of experience leading successful, full-stack new product software development teams (e.g., software engineering, software architecture, data management, UI/UX) in a dynamic environment focused on agile methodologies, continuous customer feedback and fast iteration.
• Proven full-stack technical skills in several of the following: Programming (e.g., Python, Java, TypeScript), UI/UX design and implementation, Cloud platforms (e.g., AWS, Azure) and associated technologies, Data Management (e.g., RDBMS, Graph databases, Data Lakes), Artificial Intelligence (e.g., Machine Learning, Generative AI).
• Minimum of five (5) years of experience working on building and commercializing software products: understanding and translating customer needs into design strategies and technical requirements.
• Minimum of five (5) years of people management experience.
• Excellent communication skills to make technical concepts understandable to technical and non-technical audiences.
• Experience driving collaboration across functions including marketing, sales, and customer success teams to align product strategies and ensure cohesive execution.
• Experience with cross-product integration and the ability to identify and manage interdependencies between digital products, ensuring a cohesive, scalable product ecosystem Demonstrated success in fostering innovation through the exploration of cutting-edge software technologies and practices.
• Experience working in a highly matrixed environment, balancing across multiple stakeholders and priorities.
Additional Desired Preferences
• Advanced degree, for example, in Computer Science or Engineering, and certifications in specific approaches and technologies (e.g., AWS).
• Experience in healthcare or pharmaceutical industries.
• Experience in evolving the architecture and code of legacy products.
• Data management or data science experience.
• Demonstrated entrepreneurial mindset.
• Excellent team leadership and cross-functional influencing skills.
• Relentless passion for innovation and quality.
• Excellent leadership and communication skills, with the ability to inspire and influence executives and cross-functional teams.
Supervisory Responsibilities
Yes, 5-8, including:
• (Sr) Software Architect, (Sr) Software Engineer.
• (Sr) CI/CD Engineer, (Sr) AI/ML Engineer.
• (Sr) UI/UX Engineer, (Sr) Data Engineer.
• (Sr) Testing Engineer.
• Scrum Master.
• Delivery Lead

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP