Senior Manager/ Associate Director, Data and Insights

Sun Life Hong Kong - Sun Life Tower

Sun Life

Sun Life is a financial services company providing financial planning, life insurance, health insurance, investments and more.

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You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

With the rise of digital channels and upcoming partnerships, we would have access to a wealth of data that can help us better understand our clients, identify trends, patterns, and insights that can be used to inform business decisions and improve our business processes. The candidate is responsible for setting up a consolidated data hub, gathering, cleaning, and analyzing data, deriving insights from various sources such as customer databases, social media, and other relevant sources; build propensity model. He/she will also be responsible for developing reports, dashboards, and other visualizations to communicate insights to key stakeholders.

Preferred skills:

  • Strong analytical skills and experience with statistical analysis, predictive modeling, and machine learning.

  • Proficiency in one or more programming languages such as Python, R, or Java.

  • Experience with data visualization tools such as Tableau or Power BI.

  • Experience with marketing automation/CRM tools is a definite advantage.

  • Excellent communication and presentation skills, with the ability to communicate complex data analysis concepts to non-technical audiences.

  • Multi-tasking and strong collaboration skills.

  • Proven track record in delivering business insights and solutions that drive business results.

  • Experience providing campaign data execution support, including data management, segmentation, and reporting.

Qualifications:

  • Bachelor's degree in Computer Science, Statistics, Mathematics or related field.

  • Minimum 8 years of experience in business analytics, data analysis, statistics, or related field; preferably in financial industries.

  • Candidate with less experience might be considered as Senior Manager.

Responsibilities:

  • Develop and implement business analytics strategies that align with the company's objectives and goals to drive business insights and outcomes.

  • Collaborate with cross-functional teams to identify opportunities for data analysis and develop solutions to complex business problems.

  • Design, develop and maintain data models, algorithms, and statistical models to support data analysis, predictive analytics, data-driven decision making, and machine learning initiatives.

  • Develop and maintain data visualization tools and improve data quality, accuracy, and completeness.

  • Provide campaign data execution support, including data management, segmentation, and campaign reporting.

  • Research and evaluate new technologies and techniques to improve business analytics capabilities.

  • Monitor and report on key performance indicators (KPIs) and metrics. Communicate insights and recommendations to senior management and other stakeholders using visualizations, reports, and presentations.

  • Stay up-to-date with the latest trends and developments in business analytics and related fields.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Advanced Analytics

Posting End Date:

30/10/2024
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Tags: Business Analytics Computer Science Data analysis Data management Data quality Data visualization Java KPIs Machine Learning Mathematics Power BI Predictive modeling Python R Research Statistics Tableau

Perks/benefits: Career development

Region: Asia/Pacific
Country: Hong Kong

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