Data Analyst, Talent & Culture

Job Description

Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve. 

  

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X. 

Job Summary: 

This position will focus on analytics and data management supporting the Talent & Culture Team. This role reports into the Manager, Employee Solutions and will be deeply involved in organizational-wide projects and initiatives including Mergers & Acquisitions, Talent & Culture initiatives, and day to day business partner support. This position will also be responsible for transactional HR processes and back-end support.

Essential Duties/Responsibilities:

• Maintaining Employee Records: Responsible for maintaining employee records and administering data changes within the HRIS system for the entire employee lifecycle including:
  • Creating and updating job requisitions, as needed.
  • Promotion, salary and step progression adjustments including creating offer letters.
  • Manager, Organizational, Cost Center and Job Relationship Changes
  • Process terminations in system, as needed.
  • Position management within the HRIS system to create, update, or deactivate positions.

• Business Partner Administrative Support & Analysis: Provide administrative and analytical support to Talent Business Partners on cyclical processes such as Compensation Cycle, Talent Review, Succession Planning, etc.

• Data Analysis and Reporting: Provide cyclical and ad hoc reporting and data analysis for various stakeholders in collaboration with the Talent Analytics and Insights Team.

• Project Support: Participate in and provide support for special projects within the Talent & Culture Team, as needed.

• Employee Support: Provide support to the Employee Solutions Team and Talent Business Partners on answering employee inquiries and responding to tickets, as needed.
  • Maintain close and ongoing relationships with internal customer facing groups as well as the Talent Operations Center to affect timely response to customer issues.

Working Conditions:

• Open office environment.
• Minimal Travel only as required by business and/or project need.
• Willingness to work outside normal business hours as necessary as special projects arise.
• Hybrid position (M,T,Th)

Minimum Requirements:

• High School Diploma or GED equivalent
• 1-2 years of human resources experience in a support / specialist function
• Proficiency in Microsoft Office.

Preferred Qualifications:

• Bachelor’s Degree in Business, Human Resources, Business Administration, or related field preferred
• Advanced Excel Skills including pivot tables, charts, data tables, use lookup functions and logical references.
• Proficiency in Microsoft Office.
• Demonstrated data management and analysis skills and the maintenance of confidential information.
• Broad and in-depth understanding of human resources policies and processes.
• Experience with SuccessFactors or similar HRIS system preferred.
• Proven Customer Service Experience

Additional Knowledge, Skills and Abilities:

• Ability to exercise discretion and independent judgement.
• Ability to set priorities and to respond to changing demands from multiple sources on short notice.
• Excellent organizational skills
• Excellent communication skills (written and verbal) and strong attention to detail with a focus on data quality.
• Ability to work independently and as a team member; strong teamwork and collaboration skills.
• Customer service and continuous improvement mindset.

Physical Requirements:

• Work is primarily sedentary (desk work at a computer)
• Rarely requires lifting as appropriate to perform duties and responsibilities.

WORKING CONDITIONS: 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

SAFETY:

Vivint/NRG enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.  Each new employee is responsible for completing all training requirements.  Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public.  Employee must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".