IT - Data and Integration Delivery Manager

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Job overview and responsibilities

Join us at Syensqo, where our IT team is gearing up to enhance its capabilities. We play a crucial role in the group's transformation—accelerating growth, reshaping progress, and creating sustainable shared value. IT team is making operational adjustments to supercharge value across the entire organization.

Here at Syensqo, we're one strong team! Our commitment to accountability drives us as we work hard to deliver value for our customers and stakeholders. In our dynamic and collaborative work environment, we add a touch of enjoyment while staying true to our motto: reinvent progress.

We are seeking a highly skilled and motivated Data and Integration Service Manager to join our dynamic team. The successful candidate will be responsible for managing the services and requests related to data and integration, ensuring they align with business objectives and are delivered efficiently. This role requires a strategic thinker with excellent service management skills and a deep understanding of data integration technologies.

Key responsibilities:

• Manage and oversee the delivery of data analytic and integration services, ensuring they meet business needs and service level agreements (SLAs).
• Act as a point of contact for data and integration service requests, coordinating with internal teams and external vendors to ensure timely and accurate delivery.
• Develop and maintain service management processes, including request intake, prioritization, and resolution.
• Collaborate with cross-functional teams, including IT, data science, and business units, to understand service requirements and ensure alignment with business goals.
• Ensure compliance with data governance and security policies in all service delivery activities.
• Provide regular updates to senior management on service performance, issues, and improvement initiatives.
• Continuously evaluate and improve service management processes and methodologies.

Education and experience

• Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in managing data and integration services
• Strong understanding of data integration technologies and methodologies.
• Excellent service management skills, with a track record of delivering high-quality services on time and within SLAs.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Experience with data governance and security practices.
• Proficiency in service management tools and software.

Skills and behavioral competencies

• Process orientation with strong attention to detail and analytical mindset
• Ability to solve problems collaboratively and build strong relationships
• Ability to prioritize multiple concurrent tasks
• Strong written and oral communication and facilitation skills
• Cultural awareness

Language skills

English

What’s in it for the candidate

• Be part of and contribute to a once-in-a-lifetime change journey 
• Join a dynamic team that is going to tackle big bets
• Have fun and work at a high pace

About us

• Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
• At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.