VP, Metadata Management & Data Sourcing Leader

Job Description:

Role Summary/Purpose:

The VP, Metadata Management & Data Sourcing leader will report to the SVP, Chief Data Officer and will be responsible for creating and maintaining a central catalog of our data assets allowing SYF to know what data we have, what it means, where it is located, how it got there, what’s using it, and how it moves throughout the architecture. The creation of metadata and data sourcing shared services will result in an overall implementation of the Data Sourcing (Metadata Management) Process within the Synchrony Financial Chief Data Office that enables analytics and business decisions based on data that is clearly defined as it flows into, within, and out of Synchrony. These capabilities not only enable analytics but act as controls of risk, satisfying regulatory requirements

This individual will be responsible for refining and executing firm-wide information and data management controls for platforms that store Synchrony structured and unstructured information (on-premise/public cloud) environments. This role is a key enabler of our analytic efforts by making it easier to search for, find and understand the data we have and how it flows within the organization by proactively identifying what data is being created and consumed by analysts to identify sets of data to curate as a shared data asset.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Build relationships with key business partners to drive transparency in the current state of data sourcing, the intended purpose of data and its impact to the business

• Develop and continuously evolve data sourcing strategies that drive growth, profitability, and competitive success for Synchrony by designing a comprehensive approach for data definitions, data lineage, and data sharing; based on industry trends, emerging solutions, new insights and changing customer and business needs.

• Partner with data users and data architecture teams to influence data sourcing and architecture as we move to new environments, in light of current challenges.

• Champion the governance framework to spearhead defining and implementing processes and procedures for data sourcing across Synchrony.

• Proactively analyze our metadata to identify duplicative sets of data, seeking opportunities to reduce our data footprint and to optimize analytics by working with Technology and Analytic teams to eliminate redundant or out of sync versions of data on-prem and in SYFs public cloud.

• Manage a portfolio of standards, procedures, processes and controls that mitigate risks associated with knowing what data exists, how data is defined, where it is stored and how it flows through the environment.

• Proactively define and manage the backlog of work associated with Data Sourcing activities and outcomes using SAFE Agile techniques.

• Implement and configure workflows and data orchestration processes in support of Information and Data Management controls leveraging active metadata management capabilities within Synchrony’s data catalog and data control environments (Collibra / Ab Initio/Service Now).

• Use automation to identify and catalog what data we have, what it means and how it got to its storage location.

• Design and implement data sourcing dashboards and scorecards to track and monitor data management controls inclusive of Data Governance, Data Quality, Data Sourcing, Information Lifecycle Management, Privacy and Data Minimization controls.

• Act as a mentor and coach to data stewards, data quality analysts and information architects for the effective adoption and use of data sourcing controls.

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• Bachelor's Degree and a minimum of 9 years of Data Management & Analytics OR in lieu of a Degree, High School Diploma/GED and a minimum of 13 years of hands on, mixed experience in technology and process excellence.

• Minimum 7 years of experience with Data Management and Analytic processes in banking or financial services.

Desired Characteristics:

• Experience building and/or managing a team of Data Analysts and Data Stewards

• Experience building and/or managing metadata management processes

• Experience in driving process automation leveraging machine learning, natural language processing and APIs

• Broad understanding of banking, credit card, payment solutions, collections, marketing, risk and regulatory & compliance

• Experience in identifying and assessing risks and controls

• Experience using data governance tools such as: Collibra, Adaptive

• Experience using data lineage tools such as:  Informatica, Ab Initio

• Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations

• Demonstrated success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure

• Experience in partnering with a diverse team composed of staff and consultants located in multiple locations and time zones

Grade/Level: 14

The salary range for this position is 170,000.00 - 290,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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