Senior Manager, Advanced Analytics

The opportunity

In support of our mission, "Decisions made easy, Lives made better," we are hiring for the role of Senior Manager, Advanced Analytics in our Hong Kong & Macau office.

Responsibilities

• Advanced Data Analysis and Modeling: Lead the development and implementation of predictive models, risk assessments, and other advanced analytical solutions to support underwriting, claims, and fraud detection processes.

• Data Strategy and Governance: Collaborate with IT and data engineering teams to ensure data integrity, security, and compliance with industry regulations. Develop and maintain best practices for data management and governance.

• Business Insights and Decision Support: Translate complex data findings into actionable business insights for stakeholders. Provide data-driven recommendations to improve business performance, optimize processes, and drive strategic initiatives.

• Stakeholder Collaboration and Communication: Work closely with cross-functional teams, including actuarial, marketing, and operations, to understand their data needs and deliver tailored analytical solutions. Present findings and recommendations to senior management and other stakeholders in a clear and concise manner.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Industry Experience: Minimum of 5-7 years of experience in data science or a related field, with a focus on the insurance industry or a similar regulated environment.

• Technical Proficiency: Strong expertise in programming languages such as Python, R, and SQL. Experience with machine learning frameworks and libraries (e.g., TensorFlow, scikit-learn).

• Educational Background: Advanced degree (Master's or Ph.D.) in Data Science, Statistics, Computer Science, Mathematics, or a related field.

• Communication and Interpersonal Skills: Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong interpersonal skills to work effectively with cross-functional teams and senior management.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.

• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.

• Continuous innovation
  We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement