QA and Reliability Engineer

Second Spectrum is a Sports Emmy-winning data & tech company that is building the next way of seeing sports - by capturing and producing the highest quality data and innovative content for many of the world’s largest leagues and media partners, such as the NFL, NBA, English Premier League, ESPN, Amazon, and CBS Sports.

We are pushing the boundaries of deep tech -- machine learning, computer vision, big data, augmented and virtual reality. Our passion for cutting-edge design and decades of experience playing college and professional sports is an equal part of the magic that brings unique and innovative products to life. These products have helped Second Spectrum partners to multiple NBA championships, to win matches on soccer pitches around the world, to entertain and educate millions of fans on TV and digital. In 2021, Second Spectrum was acquired by Genius Sports, bringing together a unique combination of technological, operational and commercial capabilities. We're just getting started turning our joint vision of transformative sports technologies into reality. 

Second Spectrum is the place to be if you’re interested in working on cutting edge technology in sports, alongside incredibly driven and ambitious teammates. Our innovative and dynamic environment emphasizes opportunities for motivated individuals to maximize their growth and impact.

The role: QA and Reliability Engineer

We are looking for QA and Reliability Engineers to join our Data Products group, which produces and delivers cutting-edge sports data driving team success and innovative fan experiences.

Responsibilities

• Develop tests and testing infrastructure; ensure adequate test coverage of our software systems and products
• Improve observability by building and maintaining dashboards showing logs, metrics, and alerts 
• Help with release processes, including reviewing release notes, testing, and troubleshooting issues that arise 
• Work with product stakeholders to resolve customer questions and issues in a timely manner
• Identify repeat issues and update support playbooks to improve efficiency of future issue resolution 
• Track and communicate quality metrics; improve the quality of our products by identifying areas for improvement 
  
  

Requirements

• Programming experience in Typescript, Python, Rust or C++
• Team-first and product-oriented mindset
• Flexibility and availability for work on call, outside of regular work hours, as needed to support live sports 
  
  

Nice to haves

• Experience with Grafana, Prometheus, Docker, Kubernetes, CI, AWS, databases
• Experience in software or data QA
  
  

What’s in it for you?
As well as a competitive salary and annual leave allowance, our benefits include health insurance, skills training and much more, depending on the location. We also offer a host of softer benefits, including many social events throughout the year such as summer and winter holiday parties, monthly team building events, sports tournaments, charity days and wellbeing activities.

How we work
We have adapted a forward-thinking ‘Ways of Working’ framework, which sets out (amongst other things) the opportunities for Second Spectrum to work flexibly, remotely and on working holidays. It affects different teams and locations differently, so please ask for further information on how it would work with this role. 

Our employees stretch the boundaries of what’s achievable, always reaching further and pushing limits to see what gives. We collaborate, we innovate, and we celebrate. We will continue to grow as an organization and to invest in our highly talented and diverse team.

Second Spectrum, part of Genius Sports Group, is proud to be an equal opportunity employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers, and our staff. We welcome and will consider all applications regardless of age, different abilities or disability, gender identity or re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other applicable status). Please let us know when you apply if you need any assistance during the recruiting process due to a disability.