CMDB Architect

Job Description

ARHS Group - Part of Accenture is seeking a talented CMDB Architect (m/f) to join our dynamic team!

He/She will play a crucial role in designing, implementing, and maintaining the enterprise CMDB, with a primary focus on BMC CMDB and relevant skills on ServiceNow CMDB paving the way to possible migration in the near future.

Your main responsibilities:

• Design and implement CMDB solutions using BMC CMDB provided functionality and features
• Explore possible approaches for a smooth migration to ServiceNow CMDB
• Manage integration between CMDB and ITSM solution in place, i.e. ServiceNow ITSM, as well as further automating the integration with the DevOps chain/tooling
• Manage upgrades, patches, and updates for CMDB systems, ensuring minimal disruption to operations
• Address security vulnerabilities and implement best practices for securing CMDB environments
• Manage multiple environments and cluster deployments effectively, ensuring high availability and performance
• Develop and maintain documentation, including technical specifications, architectural diagrams, and operational procedures
• Stay abreast of industry trends and emerging technologies related to CMDB, ITSM, and DevOps automation
• Identify, analyze, design, implement, and test enhancements or bug fixes to the current systems management infrastructure to meet changing requirements and increase productivity
• Provide administrative support for configuration and proper operation of CMDB tools used by operational teams
• Respond to technical Level 3 support tickets for CMDB features and configuration
• Help service owners translate business needs into CMDB requirements
• Deploy in production and assist the operations team to manage the CMDB in various environments

Your profile:

• At least 5 years of professional experience as a senior CMDB Administrator/expert
• Excellent BMC CMDB hands-on implementation knowledge
• ITSM and ITIL v3 framework and solutions for Enterprise Service Management is a critical differentiator
• Expert knowledge of BMC Atrium CMDB and AR System / Spoon ETL
• DevOps tooling such as Jenkins, Ansible, Git is a significant differentiator
• Operating systems knowledge such as Linux and Windows
• Knowledge of shell (such as ksh, bash, PowerShell) and interpreted programming languages such as Python
• Implementation experience in various integration methodologies and have performed integrations of applications
• Exposure to DevOps and Infrastructure as Code
• Exposure to Containerization technologies (Docker, Kubernetes)
• Exposure to cloud hyperscalers such as Amazon Web services (AWS), Azure, GCP is an asset
• Experience with RDBMS products such as Oracle and SQL Server
• Experience with integration to third party system using RESTFul, SOAP APIs
• Fluency in English (written and spoken)

Additional Information

ARȠS?

Arηs Group – part of Accenture - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 11 entities worldwide, employing over 2,500 employees in Luxembourg, Belgium, Greece, Italy and Bulgaria. With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others. Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.

Our Vision and Values

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are: caring, agility, excellence, innovation, continual improvement, and reliability.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

Our Culture

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

Our Brand

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.

Don’t hesitate! Join our team

What you’ll get:

An informal hierarchy and work environment:

Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An attractive salary package:

With an attractive salary and benefits package – including advantageous fringe benefits – you’ll be paid for what you love to do.

A strong corporate culture:

You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients – our values from the foundation of the way we work.

Learning & development opportunities:

We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

Exciting projects:

You’ll take ownership of various projects for both public and private clients: calling for creativity and innovation, at the cutting-edge of technology.

A rock solid company:

With more than 200 customers, you’ll join a business with a sustainable and growth-oriented plan.

But let’s talk about it face to face!

You have the qualities as listed above? Please, apply & send us your CV, which will be processed in full confidentiality.

You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow up with us.