Senior Software Engineer, AI/ML

Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has raised $300 million in funding from top healthcare and technology investors including General Catalyst, Oak HC/FT, Sequoia, Dragoneer Investment Group, and Lux Capital.   An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• TIME 100 Most Influential Companies (2023)
• CNBC Disruptor 50 List (2022, 2023) 
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
• Great Place to Work certified (2020, 2021, 2022, 2023)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

About the Role

As a senior level software engineer at Maven Clinic, you will lead the design, development, and maintenance of highly scalable, performant, and reliable AI/ML platform, personalization and recommendation systems that support the growing opportunities in our systems. You will work closely with cross-functional teams to ensure the delivery of high-quality products and features that meet the needs of our customers and adhere to Maven's quality standards.

Key Responsibilities

• Lead the design, development, and maintenance of ML/AI related platforms and products.
• Propose, design, develop and implement cloud-based solutions that ensure the agility, flexibility, and scalability of our systems.
• Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architecture principles.
• Collaborate with and lead cross-functional teams to drive the development of new features and products, ensuring they meet the needs of our customers and adhere to Maven's quality standards.
• Mentor and guide mid-level engineers, helping to develop their technical skills and cultivate a culture of continuous learning and improvement.
• Identify and evaluate emerging technologies, tools, and trends that can drive ML/AI innovation and improve the efficiency and effectiveness of our engineering processes.

Qualifications

• Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
• Minimum of 5 years of experience in backend development, platform architecture and ML/AI platform or products, with a proven track record of building highly scalable, performant, and reliable systems with modem technologies.
• Experience designing and implementing data intensive applications, end-to-end ML/AI products or features. Perform data processing, feature engineering, and model evaluation to ensure high-quality and accurate results. Deploy and maintain machine learning models in cloud platforms ensuring scalability and reliability.
• Experience designing and implementing ML/AI framework and infrastructure by utilizing modern toolsets and ensuring efficiency. 
• Experience designing and implementing distributed systems including microservices architecture, containerization, and orchestration.
• Proficiency in multiple programming languages (Python, Go, Java, etc.) 
• Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles.
• Strong problem-solving and analytical skills, with a proven ability to deliver high-quality code and model in a fast-paced environment.
• Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor engineers.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.  

Benefits & Perks: 

We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits: 

• Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
• Whole-self care through wellness partnerships
• Weekly breakfast, lunch, and get-togethers 
• 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
• Annual professional development stipend and access to a personal career coach through Maven 
• 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.