Senior Software Engineer - AI Agent Team

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

The Role:

Podium is looking for a talented Senior Software Engineer with an interest in building agentic applications using large language models (LLMs). In this role, you will partner directly with our large enterprise customers to customize our AI agents to their workflows. You will build deep partnerships with customers' technical and business counterparts and go onsite to work with their teams.

If you are passionate about tackling complex challenges, curious about different business models and companies, thrive in a fast-paced, iterative environment, and have a knack for breaking down intricate problems, we think you’ll be a great fit.

*Please note that this position will require you to travel to customer sites across the country at least once a month. 

What You Will Be Doing:

• Partner with customers to customize, develop, and deploy advanced AI applications powered by large language models to help businesses automate interactions and manage leads.
• Identify the potential business value of agentic applications and analyze internal workflows.
• Collaborate with technical stakeholders to build deep integrations into their existing systems.
• Work with cross-functional teams to identify, scope, and build new AI platform features required for scaling.
• Engage in rapid prototyping and iterative development to refine AI solutions based on real-world performance and feedback.
• Implement monitoring and evaluation systems to track the effectiveness of AI applications in production, ensuring high reliability and user satisfaction.
• Contribute to a culture of innovation by staying current with industry trends in AI and applying cutting-edge research to practical business solutions.
• Travel to customer sites at least once per month.

What You Should Have:

• 5+ years of hands-on programming experience with modern languages such as Python, Go, or Elixir, and proficiency in Python.
• A disciplined approach to testing and quality assurance.
• Excellent communication skills and the ability to work directly with Podium’s customers.
• Ability to solve ambiguous problems and thrive in a fast-paced environment.

What We Hope You Have:

• 5+ years of experience contributing to the architecture and design of large-scale distributed systems in a hyper-growth SaaS setting.
• Interest in different business models and value creation strategies.
• Exceptional writing abilities with the capacity to craft and optimize prompts for generative AI models.
• A keen interest in staying up-to-date with the latest advancements in AI and applying them to real-world problems.