ISE India Studio Leader | Principal Software Engineering Manager

Do you thrive on leading teams that creatively solve tough and ambiguous problems? Do you find yourself constantly curious about the possibilities of new technologies evolving in areas like Artificial Intelligence and Industrial AI. Are you someone who can’t help but be “customer-obsessed” in everything you do?  

The Industry Solutions Engineering (ISE) team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges. We are a highly cohesive and collaborative cross-discipline team that works closely with our customers’ designers and engineers to create the “Art of the Possible”, to co-innovate, and to co-engineer solutions that accelerate and differentiate their organization. We work in collaboration with Microsoft product teams and Partners to empower our customers to do more with emerging technologies.  

We are hiring a Software Engineering Manager to be the Studio Leader for our growing India Studio, with deep experience managing diverse teams, leading customer/partner relationships, and designing and delivering innovative solutions. In this role, you will manage a team comprised of TPMs, Data Scientists, Software Engineers and Business Program Managers who are responsible for driving the planning, design, and development of world-class solutions with and for our customers. You will provide critical leadership guidance and support to your team, account teams, customers, and partners. You will work alongside Creative and Data Science disciplines to create clarity, generate energy, and deliver success in the face of tight timelines, ambiguous goals and requirements. This role requires someone who thrives in navigating uncertain and complex environments and who can quickly adapt and adjust their strategies and tactics to find solutions within unknown spaces and the ever-changing landscape of emerging technology. You will also look at ways to support your region and when possible, grow it. You will be responsible for being the leader in driving and managing culture, inclusivity, goals, success metrics, resources, strategies, partnerships, and the rhythm of business.  You will need to have a strong technical background and will need to be a multi-disciplinary leader across Software Engineering and Technical Program Management disciplines.  
 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

People Management 

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring. 

• Model - Live our culture; Embody our values; Practice our leadership principles. 

• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. 

• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. 

Analysis of Customer and Market Signals 

• Work with your team in leading customer engagements and market research to identify complex opportunities and gaps in multiple feature areas; test hypotheses and propose solution roadmaps 

• Work with your team to identify top market and customer patterns and solution plays to differentiate and accelerate Microsoft  

• Support customer and project portfolio mix to meet organizational success metrics 

Solution Development 

• Manage, support, and grow a team of TPMs, Data Scientists, Software Engineers and Business Program Managers who lead cross-functional customer engagements and teams for multiple scenarios 

• Drive a portfolio of customer engagements to deliver well-defined scenarios that accelerate customer value  

• Collaborate with relevant Microsoft Account & Industry teams to co-create & drive intentional customer journeys for prioritized customers & partners. 

• Build and maintain creative and technical knowledge to actively guide and support planning, design, and development activities across a diverse range of portfolio initiatives 

• Exhibit deep working knowledge of new technologies including artificial intelligence, large language models, Azure AI Services, Azure OpenAI and Large Language Models, mixed reality, and the industrial metaverse 

• Review and approve proposed solutions that include a diverse range of designs and complex technical architectures 

Solution Performance 

• Works directly with customers and partners to collect and analyze performance metrics, monitor progress, and derive insights for multiple scenarios across the region 

• Works directly with customers and partners to identify product opportunities, and influence product roadmaps by developing relationships with product teams, sharing insights and data from customer engagements, and driving executive communication 

Other · Embody our culture and values 

Qualifications

Required/Minimum Qualifications (RQs/MQs)

• Bachelor's Degree in Computer Science, or related technical discipline AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Additional or Preferred Qualifications (PQs)

• Bachelor's Degree in Computer Science
  • OR related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript,
  • OR Python
  • OR Master's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• 6+ years people management experience.

• Experience working directly with large enterprises, independent software vendors & digital natives to deliver software projects

• Advanced experience in strategic product management, design, and development of emerging technologies

• Strong technical experience in managing customer relationships and engagements, triaging, and managing priorities

• Experience working within and directing geographically dispersed, diverse, and virtual teams

• Enjoy travel and comfortable with travel up to 25%

At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. Within ISE, you will find a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to our success with our customers.  It’s an informal and flexible work environment and you’ll be welcome to work in the way that best enables you to get your job done.    

We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.     

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.   

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  

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