UX Designer - Clearance Required

Overview

LMI is seeking a skilled UX designer to join our cutting-edge generative AI (GenAI) platform, LIGER™, created by our technology studio, LMI Forge. LIGER™ harnesses the power of the latest advances in machine learning and Large Language Models to provide secure, private, and trustworthy GenAI solutions for government. 

LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers’ unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.  

LMI has been named a 2024 #TopWorkplace in the BuiltIn Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!  

Responsibilities

• Collaborate with users and subject matter experts to understand and define their challenges, motivations, and aspirations, identifying opportunities for GenAI-driven solutions. 
• Solve problems and think critically to design innovative LLM-driven technology and functional solutions. 
• Communicate research and designs using wireframes, workflows, hi-fidelity designs, storyboards, presentations, and documentation for stakeholders, including senior leadership and service lines. 
• Work with team members to define, prototype, and iterate product features, creating mock-ups and prototypes. 
• Document clear, organized solutions that are understandable by stakeholders, engineers, and others. 
• Adapt designs as needed, addressing ambiguity and changes throughout projects. 
• Ensure our LLM platform is scalable, modular, and adaptable. 
• Develop tools to visualize AI decision-making, enhancing user understanding of LLM outputs. 
• Provide guidance to ensure GenAI solutions align with industry standards, best practices, ethical considerations, and regulatory requirements. 
• Communicate work status clearly and provide visibility to supervisors. 
• Integrate system, process, and interface elements for seamless user experiences. 
• Rapidly test designs with users using both passive and active methods. 
• Conduct large-scale, ongoing UX research for both conceptual designs and developed software. 
• Coordinate user acceptance testing for AI components at critical release milestones. 
• Ensure compliance with industry standards, best practices, and regulatory requirements, including accessibility (508 compliance), reducing rework and cost where possible. 

Qualifications

Required 

• 5+ years of experience in product design or related discipline. 
• Strong understanding of good user interface design (consistency, simplicity, usability). 
• Experience with AI and machine learning concepts and their applications in user experience design. 
• Understanding of AI ethics and incorporating responsible AI practices in design. 
• Experience collaborating with data scientists and integrating AI-driven features into products. 
• Strong communication skills to articulate, advocate, and defend ideas with peers, stakeholders, and leadership. 
• Experience in qualitative research, persona development, user journey mapping, and visualizing user-experience flows. 
• Experience in user research, including interviews, user testing, persona creation, information architecture, and workflow creation. 
• Strong understanding of visual design elements (typography, hierarchy, balance, motion, interaction). 
• Portfolio showcasing design best practices and methodologies. 
• Excellent verbal and written communication skills. 
• Ability to work independently and manage multiple projects. 
• Experience with design tools, such as Figma and Adobe CC. 
• Ability to grasp technical concepts and apply them effectively. 
• Education: Bachelor’s degree in design, user experience, technology, computer science, or related technical discipline. 
•  

Preferred 

• Experience with Maze, Dovetail, and other UX research tools.  
• Experience working with and designing tools that incorporate LLMs such as GPT4, LLAMA, Claude, etc. 
• Experience working in an agile software development framework.  
• Experience working with Acquisition or procurement professionals 
• Previous experience in the government contracting space. 
• Clearance: Secret 

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