Marketing Analytics and Insight Manager

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:
The Marketing Analytics and Insight team is part of the marketing operation, and works in close partnership with cross functional teams including the broader go-to-market organization, marketing and sales organizations. As the engine and oil of our marketing machine, driving efficiency, optimization and smooth operations.

The Position:

The Marketing Analytics and Insight Manager is responsible for driving the company’s data-driven marketing strategy by analyzing complex data sets, deriving actionable insights, and presenting findings to key stakeholders. This role requires a blend of analytical skills, strategic thinking, and marketing expertise to optimize campaign performance, improve customer acquisition and retention, and influence product development and go-to-market strategies

The Work You’ll Do:

• Data Governance: Ensure data integrity, accuracy, and consistency across all marketing datasets. Work with IT and data teams to manage data sources, establish data standards, and implement best practices for data management.
• Data Integration: Work closely with data engineers and IT teams to ensure the seamless integration of data sources into visualization tools. Develop processes for data extraction, transformation, and loading (ETL) that support visualization needs.
• Data Analysis and Reporting: Analyze large datasets from various marketing channels (digital, social, email, SEO, etc.) to assess campaign performance, customer behavior, and market trends. Develop comprehensive reports and dashboards that provide actionable insights to the marketing team and senior leadership.
• Marketing Strategy Optimization: Work closely with the marketing team to identify key metrics, evaluate the effectiveness of marketing campaigns, and recommend adjustments to improve ROI. Provide insights that drive the optimization of customer acquisition, engagement, and retention strategies.
• Customer Insights: Conduct deep dives into customer data to understand customer journeys, segmentations, and lifetime value (LTV). Utilize this information to inform personalized marketing strategies and product offerings.
• Predictive Analytics: Develop and apply predictive models to forecast future marketing outcomes, such as customer acquisition costs, conversion rates, and campaign effectiveness. Also Attribution and Marketing Mix models. Use these models to guide strategic decisions and budget allocations.
• Cross-Functional Collaboration: Partner with product, sales, finance, and IT teams to ensure that marketing strategies align with broader business goals. Facilitate data sharing and integration across departments to provide a holistic view of performance.
• Technology & Tools Management: Oversee the selection, implementation, and utilization of marketing analytics tools and platforms (e.g., Google Analytics, Power BI, CRM systems). Ensure that the marketing team is fully equipped to leverage these tools effectively.
• Team Leadership: If applicable, manage and mentor a team of marketing analysts, providing guidance and support to develop their skills and ensure the delivery of high-quality insights.

Requirements:

• Bachelor’s degree in Marketing, Business, Statistics, Economics, or a related field. A Master’s degree is preferred.
• 7 - 10 years of experience in marketing analytics, data analysis, or a related field, preferably within a marketing or digital marketing environment.
• Proficiency in data analysis and visualization tools (e.g., Google Analytics, Power BI, Excel).
• Strong experience with statistical analysis and modeling techniques (e.g., regression analysis, cluster analysis, A/B testing).
• Knowledge of digital marketing platforms and CRM systems (e.g., Salesforce, HubSpot).
• Experience with SQL, R, Python, or other programming languages for data analysis is a plus.
• Strong analytical and critical thinking skills, with the ability to interpret complex data and translate it into actionable insights.
• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.
• Ability to manage multiple projects and priorities in a fast-paced environment.

What Celonis Can Offer You:

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more). For intern and working student benefits, click here.
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Equal Opportunity at Celonis:

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better. 

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

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