Lead Technical Program Manager - AI / ML

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

As a Lead Technical Program Manager in Digital & Platform Services, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

As a leader in Project Execution, you will enable high-performing teams in envisioning and creating complex technology solutions in the AI/ML space across the firm. This prominent position combines strategic thinking – about industry trends, firm-specific initiatives and relevant technology – with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business. You'll work closely with executive leadership across the firm to identify and prioritize projects that serve the best interest of the entire firm. Meanwhile, you'll ensure that your colleagues have the resources and guidance they need to deliver timely and relevant solutions.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
• Accountable for the successful management and delivery of multiple projects within the program/portfolio
• Provide end to end project/program management across workstreams; responsible for the controlled end to end delivery of individual projects, partnering with the product leads where applicable
• Establish and maintain a scalable governance and reporting framework around our existing product deliverables and launch and mobilize new initiatives from the ground up
• Establish and maintain a strong communications framework to our internal, senior stakeholders
• Responsible for all plans, milestones, action items, issues, risks and dependencies for individual streams, escalating as appropriate.
• Partnership with cross-functional teams, e.g. Compliance, Product Managers, Business Managers, Technology, vendors, etc.
• Track risks and dependencies across the portfolio of projects and manage communications and escalation to senior stakeholders accordingly
• Create project charters, resourcing plans and define roles and responsibilities where applicable
• Engage with appropriate SMEs to ensure appropriate definition of scope and implementation parameters and partner with the Research business where necessary to gather, manage and track business requirement

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Familiar with task/project management such as Monday.com
• AWS, GCP or Azure Cloud Migration projects: AWS cloud services such as EC2, EMR, RDS and Redshift will be a plus
• Technical project management experience and the ability to manage projects no matter what the technology involved
• Strong experience of working in significant programs of change within the financial industry
• Proven track record of engaging with cross functional project teams, in a matrix team environment

Preferred qualifications, capabilities, and skills

• Analytical mindset to resolve issues in a variety of complex situations
• Quick learner with strong attention to detail
• Creative thinker, who thinks outside the box and can challenge the current model
• Familiar with Confluence, JIRA and building dashboards and success metrics
• Strong understanding of agile working practices - with the ability to adapt based on the project

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.