Microsoft Dynamics Lead Developer

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

At Donaldson Company, we promote a culture of integrity, respect, commitment and innovation.  As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Together we make cool things. We are grounded, empowered, connected, and dedicated.

This position encompasses the development, customization, configuration, and management of Dynamics 365 CRM applications across our global enterprise-wide IT model, providing opportunities for leadership development and the chance to mentor a team. Continuous improvement and learning are central to our operations, encouraging professional growth. This role offers an opportunity to lead initiatives in a Company that values strong problem solving, critical thinking, and strong collaboration. The incumbent contributes to meaningful projects that prioritize responsibility and operational excellence & performance.

Key Responsibilities:

• Develop, configure, customize, and deploy Dynamics 365 CRM applications, ensuring real-time, bi-directional data synchronization between the CRM solution and Microsoft Office products, including Azure, Office 365, Power BI, Power Automate, and MS Teams.
• Integrate Dynamics 365 CRM with internal and external systems using APIM solutions, ensuring seamless data flow and interoperability, and support bulk data import, advanced analytics, reporting, APIs, and Spatial Searches.
• Participate in code reviews, design reviews, and other quality assurance activities to ensure high standards of software development.
• Multi-platform, end-to-end experience across a wide spectrum of cloud technologies in Azure, with knowledge of building solutions with Dynamics 365 and Dataverse.  

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology or equivalent combination of education and experience.
• At least 3+ years of experience in IT, with a focus on Microsoft Dynamics 365 development and a track record of successful project delivery.
• 2+ years of strong understanding & focus on delivery of Dynamics 365 modules (e.g., Customer Service, Sales, Field Service), Power Platform components (Power Apps, Power Automate, Power BI, Dataverse), and continuous integration with Azure, Office 365, and MS Teams.
• Experience customizing Dynamics 365 CRM solutions and supporting real-time, bi-directional data synchronization between CRM and Microsoft Office products.

• Strong leadership and team management skills.

Preferred Qualifications:

• Experience in using MLOps and platforms\tools to manage ML models lifecycle.
• Experience in using Microsoft Copilot Studio and Azure AI Services (Azure Open AI, Azure AI Content Safety, Azure ML)

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.