Product Data Specialist

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job Description

The Product Data Specialist position is responsible for organizing, creating and updating product information in our internal systems.  This position will help build and maintain a wide breadth of data associated with our product assortment including but not limited to pricing, dimensions, care instructions, design history, key features, and compliance details.

The role includes all technical challenges associated with analyzing, defining, and documenting requirements, designing & developing product data technology solutions as per business needs.

Responsibilities

• Ensure the timely and accurate creation of new SKUs to support product launches via CSV upload and/or direct data entry into relevant systems maintaining strict adherence to data integrity standards.
• Audit SKU and product level data to ensure adherence to data integrity standards, updating where appropriate.
• Update product information including cost, price, or other facets are made in a timely and accurate fashion.
• Gather product data from a variety of sources including vendor websites, PDFs, and spreadsheets and organize into CSV files for upload into backend systems.
• Perform additional responsibilities as requested to achieve business objectives of the team.

• Accountable for system data accuracy, integrity, and completeness. Continually audit system for data integrity; provide input and testing for improving both processes and applications.

• May participate in a cross-functional team to research, identify and develop product information solutions necessary to bring a product offering to both internal and external clients.

• Performs additional responsibilities as requested to achieve business objectives.

• Work with accuracy and efficiency while meeting due dates and juggling various projects and timelines.

• Performs additional responsibilities as requested to achieve business objectives.

Skills & Requirements

• Bachelor’s degree or equivalent experience working with large data sets. With a minimum of 5-6 years’ experience working with ERP systems and/or content management systems.
• Superior attention to detail.
• Strong excel / CSV skills; comfortable working with and manipulating large data sets.
• Ability to work effectively with a variety of internal and external business partners.
• Ability to work independently and manage multiple projects, with excellent time management skills.
• Demonstrated high level of written, verbal, and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships.
• Ability to take direction, constructive criticism and to work within specified deadlines.
• Adhere to process and procedures defined for the role, the team and the organization.
• Demonstrates ability to work effectively with a variety of internal and external business partners.
• Knowledge of NetSuite or similar ERP or PIM systems a plus.
• Knowledge of company product lines, manufacturing sites and contacts preferred.
• Must be able to work in a fast-paced, changing environment, and with all levels of the organization.

• Must be able to perform all essential functions of the position with or without accommodations.
• Should be detail oriented and possess analytical and problem-solving skills.
• Ability to troubleshoot technical and functional problems with intuitive problem-solving techniques.
• Highly self-motivated and organized to achieve the monthly data freeze dates and product release cycles.
• Should be willing to be flexible in terms of working shifts and be ready to extend hours to support release cycles.

MillerKnoll provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, marital status, national origin, ancestry, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws, and prohibits discrimination and harassment of any type. 

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.