Solutions Manager

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members, and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2024.) We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social and helps brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting https://mountain.com/.

So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may just the person we're looking for to join us on our next stage of growth. 

We’re looking for a Solutions Manager to join the Engineering PMO to support our Machine Learning Team. As the Solutions Manager, you will significantly shape the future of our generative AI and machine learning initiatives within the MNTN Performance TV advertising sphere. You will be responsible for driving your product’s roadmap initiatives over the finish line, all while providing an agile framework of support for your development team to operate in and acting as the liaison between various stakeholder departments to provide frequent updates on all products and releases. Your ability to communicate effectively, juggle multiple projects at once, and work with a variety of personalities in a fast-paced environment, is key.

You will:

• Deliver your products’ initiatives in the desired availability windows
• Take pre-defined technical and functional requirements from the Technical Lead and Product Designer to strategize, sequence and plan your projects 
• Own, track and manage your teams' project scopes and timelines to ensure forecasted deliverability
• Document project plans for cross-team initiatives and drive on-schedule delivery of results
• Identify, track and remove blockers and dependencies
• Document the product/feature knowledge for consumption by other teams
• Analyze usage data and trends to come up with compelling solutions for your team that will increase usage of features
• Partner with the Product Design to constantly improve user engagement for new and existing MNTN products 
• Facilitate agile events, including, but not limited to: stand ups, parking lots, backlog prioritization, backlog refinements, sprint reviews, sprint plannings and/or retrospectives for your team
• Engage with Technical Leads, Product Designers, Engineers and Testers to ensure tickets are properly detailed, prioritized and estimated
• Track, analyze and storytell metrics, at the team-level, to help deliver consistent velocity value and forecast project estimation
• Become a MNTN subject matter expert 

You have:

• At least 4+ years of project management and/or product management experience, preferably leading cross-functional teams that build data products
• A background Mar-tech, Ad-tech, or client-facing SaaS platform is preferred
• Experience working with Machine Learning Operations (MLOps)
• An understanding of data flows and basic purpose and usefulness of common terms and technologies, such as APIs, SQL, ETL pipelines, etc.
• Experience owning, tracking and delivering projects end-to-end, often driving multiple complex projects at the same time
• Experience implementing and maintaining Scrum, Kanban and/or other agile development frameworks within cross-functional teams
• Ability to manage resources across Engineering, Sales, Marketing, and Support to prioritize in accordance with business goals and track/execute deliverables
• Self-sufficiency. You can execute with minimal oversight, but are not afraid to ask questions
• Technical savviness. While a technical background is not expected, you should be comfortable with technical topics and able to discuss them with both technical and non-technical audiences 
• Excellent communication. You can inform, educate, influence and persuade at various levels of the organization, both in written and verbal form 
• Attention to detail. The ability to obsess over every single part of a process, at scale
• Customer obsession. The ability to take on complex product challenges and help find solutions to avoid making them our users’ problems
• Strong articulation/presentation skills
• Strong quantitative, analytical and problem-solving skills
• Experience with Atlassian Products (Jira, Confluence) is required 
• Certified Scrum Master and/or Certified Scrum Product Owner certification is a plus

MNTN Perks:

• 100% remote within the US
• Flexible vacation policy
• Annual vacation allowance for travel related expenses
• Three-day weekend every month of the year
• Competitive compensation
• 100% healthcare coverage
• 401k plan
• Flexible Spending Account (FSA) for dependent, medical, and dental care
• Access to coaching, therapy, and professional development

About MNTN:

Our recruiters will always reach out using an email address ending with @mountain.com OR @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN.

MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.

Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Build with Ferguson Master, OneWheel, Tarte, Decked, and National University.

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