Data & Analytics Data Engineer – Customer Service

As a Data & Analytics Data Engineer within the BI & Analytics team, you will work on projects for the NMBS Customer Service Directorate (B-CS). Your role will encompass responsibilities as a data engineer, developer, and functional analyst.

Key Responsibilities:

• Needs Assessment: Identify and document the reporting and dashboard requirements of NMBS.
• Technical Translation: Convert functional needs into detailed technical specifications for reporting purposes.
• Collaboration: Maintain regular contact with various departments and their representatives.
• Reporting Techniques: Provide input and suggestions on reporting techniques through mock-ups, Proof of Concepts (PoCs), and best practices.
• Validation: Validate reports and dashboards, whether developed independently or in collaboration with internal or external developers.
• Documentation: Document solutions and keep this documentation up-to-date.
• Stakeholder Alignment: Regularly coordinate with end-users and other stakeholders to develop and manage roadmaps (improvements, bugs, incidents).
• Expertise: Serve as the point of contact for colleagues and business stakeholders regarding the applications, reports, and dashboards you manage.
• Architectural Consistency: Ensure alignment with existing business and solution architecture, consulting with Enterprise, System, and Solution Architects as needed.
• Testing and Data Cleaning: Contribute to the development of test scenarios, functional testing, and data cleaning.

Requirements

• Experience: At least 5 years of experience in a similar role (data engineer, developer, data scientist, etc.).
• Technical Skills:
  • In-depth knowledge of Azure Data Factory and Azure Analysis Services.
  • Proficiency in Python, SQL, and Databricks.
  • Experience with Agile Scrum methodologies.
  • Knowledge of extracting SAP data to Azure.
  • Advanced skills in PowerBI.
  • Familiarity with various analytical techniques (use cases, scenario development, etc.).
• Sector Knowledge: Understanding of the public transport sector.
• Language Skills: Proficiency in Dutch, French, and English, both spoken and written.
• Soft Skills:
  • Strong communication skills.
  • Methodical, precise, and detail-oriented.
  • Proactive, problem-solving, and practical mindset.
  • Well-organized.

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

• the possibility to work remotely + flexible working hours;
• 35 days of leave;
• a company car + a public transport season ticket;
• a target bonus;
• a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);
  • hospitalisation and dental care for the whole family;
  • outpatient costs (= medical costs separate from hospitalisation);
  • group insurance: supplementary pension, work disability and death (cafeteria plan);
  • accidents at work (extralegal);
• meal vouchers and eco-vouchers;
• net allowances for remote working and carwash + internet budget.