Enrollment Data Specialist

Description

Reporting to the CRM Administrator of the Admissions Data Center, the full-time data enrollment specialist performs multiple tasks, including creating and maintaining the enrollment database in the College's student information systems to the maintenance and upkeep of all student, applicant and inquiry data.  It is expected that all efforts in this position are approached with continuous improvement in mind.  

DUTIES AND RESPONSIBILITIES ESSENTIAL  

•   Responsible for all data entry and uploading of all documents for undergraduate and graduate Admissions including but not limited to transcripts and other supporting documents for application file in the ERx databases.  

• Manage the flow of data information throughout the admissions offices and to other areas (such as Academic Services, Registrar, Student Financial Services, academic departments) of the college to ensure seamless operations and communications.  

• Generate decision letters for the Traditional Admissions Office  

• Provide Ad Hoc Reporting  

• Complete data tasks as assigned by admissions counselors/staff in CRM  

• Enter lead cards/student information collected at college fairs/off campus events  

• Attends regular technology trainings and webinars to stay up to date with new trends in the field  

• Daily maintenance of the integration data  

• Work with and assign tasks to student workers  

• Troubleshoots self-discovered issues in addition to triaging issues identified by colleagues and external stakeholders  

• Enter student deposits  

• Checking, processing, distributing of the Data Center email and mail  

• Functions as a backup to the CRM Administrator  

• Special projects as assigned 

Qualifications

Education and Training  

• High school diploma required  

• Three to five years of experience in Information Technology or data reporting  

• Knowledge of Salesforce CRM platform, Informatica and Conga Composer preferred  

• Working knowledge of enterprise information systems  

  

Knowledge/Skills/Abilities  

•   Strong organizational skills with the ability to establish priorities, organize resources, and meet deadlines while working on multiple tasks and maintaining a high attention for detail.  

• Effective interpersonal skills and ability to work in a fast-paced, goal-oriented environment  

• Ability to manage multiple tasks at one time determining what will drive results along the way  

• Regardless of workload, the ability to maintain a professional appearance and office atmosphere  

• Knowledge of rules, standards, regulations, and laws regarding student records.  

• Ability to be discrete in handling confidential matters while complying with FERPA regulations.  

• Ability to adhere to college and departmental policies and procedures.  

• Proficiency with an integrated administrative system and current computer software programs.  

• Ability to operate standard office equipment  

• Ability to make administrative and procedural decisions and judgments  

• A sense of humor and positive attitude is a plus.  

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Physical Requirements and Working Conditions  

• Ability to stand and/or sit and perform job functions for shift.  

• Ability to drive.  

• Ability to work extended hours, including evenings and weekends.  

• Ability to work under pressure in a fast-paced environment.  

• Ability to work both independently and as a member of the SAGE team.  

Complexity  

The individual in the role of database coordinator must be able to prioritize tasks and trouble shoot problems within the student databases that might arise.  An open willingness to learn new technologies and processes is a must.  A good deal of accountability and a drive to succeed are required.  

  

Interpersonal/Supervisory/Management Skills  

• Supervise student workers  

• Manage and maintain accuracy of all admissions data  

• Ability to work effectively with various departments, all levels of management and external constituents  

 

  

 

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Application Instructions

Please submit a letter of interest (cover letter), resume, three references, and a diversity statement.*  

  

*The diversity statement should be a short essay that reflects your past experiences with diverse populations, and how that has contributed to your personal and professional development. Please explain how these experiences will contribute to the College's commitment to being an inclusive community.   

     

About Cedar Crest College:   

   

Cedar Crest College, founded in 1867, is an independent liberal-arts college for women that emphasizes cross-disciplinary cooperation and excellence in teaching and research. We have been leading the way for over 150 years for women in higher education with a continued commitment to providing access to education for underrepresented populations. Cedar Crest enrolls over 1600 students annually through our traditional undergraduate programs for women and our co-education programs in the School of Adult and Graduate Education. We offer an exceptional benefit package and work-life balance. Our commitment to health and wellness on campus is evidenced by our updated fitness center, our aquatic center focused on healthy lifestyles, and our smoke and tobacco-free campus. The College’s beautiful 84-acre campus, a registered national arboretum, is located in the Lehigh Valley in eastern Pennsylvania, conveniently located between Philadelphia and New York City. Cedar Crest College is a part of the Lehigh Valley Association of Independent Colleges, a consortium of six colleges and universities.     

  

Cedar Crest College is an equal-opportunity employer committed to diversity and inclusion within its community. The College encourages applications from individuals belonging to marginalized groups in higher education, in support of our diverse student community.    

  

The large majority of Cedar Crest’s students—nearly ninety percent—are women. More than one third are students of color and nearly forty percent are first-generation college students; they are religiously diverse and diverse in terms of gender and sexuality. Our population also includes students from many different countries, in addition to the U.S.    

  

We seek to recruit faculty who are prepared to teach our students, to engage their curiosity, and to inspire their persistence.   

  

Cedar Crest Diversity Statement:   

  

Founded under the mission to expand women’s access to higher-education, Cedar Crest College values difference in a diverse, inclusive, and equitable learning environment. The College is committed to educational excellence, leadership, and civic engagement in a pluralistic society. We thus embrace an inclusive community that brings together students, faculty, and staff of different racial and multi-racial, ethnic and multi-ethnic, gender and sexually diverse, religious and nonreligious, economic, and national identities and ages. Our educational mission includes students who have been historically underrepresented in higher education, such as students of color, first-generation college students, international students, students of varying ability or disability, and other identities. 

Equal Employment Opportunity Statement

Cedar Crest College values difference in a diverse, inclusive and equitable learning and working environment. The College provides equal employment opportunity to all employees and applicants without discrimination on the basis of race, color, religion, gender, gender identity, gender expression, pregnancy, age, national origin, ancestry, sexual orientation, veteran status, disability or any other status protected by law. All decisions regarding terms and conditions of employment will be made on the basis of ability and competency to perform the services required.  This applies to all terms and conditions of employment, including, but not limited to recruitment, selection, placement, transfer, promotion, training, compensation, benefits and termination.