Senior Program Manager

​​Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.

​​Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings.​

​​The Azure Data Customer Advisory Team (CAT) aims to accelerate our customers' journey in building intelligent applications using developer-friendly, mission-critical, AI-enabled relational and non-relational operational databases by programmatically upskilling, sharing best practices, and learning from our field, partners, and customers.

The Azure Data team is looking for a Sr. Program Manager, who will work closely with related product managers and sales teams to inform product improvement and reduce sales friction by collecting, curating, and analyzing product feedback, distilling and communicating valuable insights and best practices. ​

We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Responsibilities

• ​​​​Evangelize the capabilities of Azure operational databases (Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL) and the value they bring to customers building modern, intelligent applications with a specific focus on deeply embedding AI capabilities.
• Evangelize AI design patterns that leverage the large repositories of rich data customers have in their organizations, broadening the scope, scale, and value of the solutions they build for their organizations.
• Identify and recruit a strong community of experts from the Microsoft field to broaden the reach of the CAT team, working through the pool of field talent to impact more customers than we can do alone. 
• Work with the Microsoft field to help enterprise customers succeed with Azure Database for PostgreSQL, Azure Cosmos DB and Azure SQL DB.
• Collect, curate, and analyze product feedback, clearly communicating these valuable insights and best practices to all stakeholders. 
• Build new and improve existing technical assets (samples, accelerators, and demos) that accelerate the adoption of new technologies and best practices across the field and customers.  
  ​ ​ 

Embody our culture and values

Qualifications

​Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or a related field AND 4+ years of experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 4+ years of experience with PostgreSQL, Cosmos DB, or SQL Server or equivalent experience with competitive database technologies (e.g., AWS, Google, MongoDB) and a desire to learn new technologies.
• 2+ years of experience and competence working with a modern programming language (Python, C#/.Net, Java) in building backend solutions.
• 2+ years of experience interfacing with customers and/or internal stakeholders to gain necessary information to align solution implementation timeline, provide updates, and adapt plans to changing goal and identifies opportunities for evangelizing and optimizing the product.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications

• Deep technical understanding of AI-related technologies.
• Proven ability to learn complex technical topics quickly and to research and troubleshoot independently.
• Strong analytical problem-solving skills to address deeply complex problems and issues.
• Experience with public speaking at technical conferences and events.
• Ability to solve problems by always leading with deep passion and empathy for customers.
• Comfortable with ambiguity and able to gracefully navigate shifting priorities.
• High enthusiasm, integrity, ingenuity, results-orientation, self-motivation, and resourcefulness in a fast-paced environment.
• Embrace diversity of thought and backgrounds, and lead others to do the same.
• Experience working with cross-functional teams and delivering results.
•  

Customer Experience Program Mgmt IC4 - The typical base pay range for this role across Canada is CAD $108,100 - CAD $199,700 per year.

Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Microsoft will accept applications for the role until October 23, 2024

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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